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Salesforce Certified Field Service Lightning Consultant: FIELD-SERVICE-LIGHTNING-CONSULTANT

Rating: 4.8

Vendor: Salesforce

Certifications: Salesforce Consultant

Exam Name: Salesforce Certified Field Service Lightning Consultant


Total Questions: 302 Q&As

Last Updated: Mar 17, 2023

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FIELD-SERVICE-LIGHTNING-CONSULTANT Online Practice Questions and Answers

Questions 1

When the universal container UC technician installed a product at a customer site the technicianmust perform all future work for that customer.

Which process should the consultant use to meet the requirements?

A. Add the resources as a required resource on the contact

B. Add the resources as a required resource on the work order

C. Add the resourcesas a required resource on the asset

D. Add the resources as a required resource on the account

Show Answer
Questions 2

Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate ServiceAppointments. Which two sharing options are available for these Service Appointments?

Choose 2 answers

A. A Service Appointment can be shared by clicking Sharing on the record.

B. The Service Appointment's parent record can be shared with the assigned resource.

C. Auto-generated scheduled Service Appointments will be shared with resources.

D. Make the dispatcher the assigned resource on the Service Appointments.

Show Answer
Questions 3

Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources. How would a Partner user update the Work Order record from a mobile device?

A. Field service mobile app

B. Salesforce mobile app

C. Work Order records cannot be updated on a mobile device

D. Salesforce Touch

Show Answer More Questions

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