Vendor: Salesforce
Certifications: Salesforce Consultant
Exam Name: Salesforce Certified Field Service Lightning Consultant
Exam Code: FIELD-SERVICE-LIGHTNING-CONSULTANT
Total Questions: 302 Q&As
Last Updated: Mar 17, 2023
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FIELD-SERVICE-LIGHTNING-CONSULTANT Online Practice Questions and Answers
When the universal container UC technician installed a product at a customer site the technicianmust perform all future work for that customer.
Which process should the consultant use to meet the requirements?
A. Add the resources as a required resource on the contact
B. Add the resources as a required resource on the work order
C. Add the resourcesas a required resource on the asset
D. Add the resources as a required resource on the account
Ursa Major Solar (UMS) has implemented Field Service using a private record access model. UMS has also set work types to automatically generate ServiceAppointments. Which two sharing options are available for these Service Appointments?
Choose 2 answers
A. A Service Appointment can be shared by clicking Sharing on the record.
B. The Service Appointment's parent record can be shared with the assigned resource.
C. Auto-generated scheduled Service Appointments will be shared with resources.
D. Make the dispatcher the assigned resource on the Service Appointments.
Universal Containers has a Partner Community. Work Orders are assigned to these partners. Partners are not interacting with Service Appointments or Service Resources. How would a Partner user update the Work Order record from a mobile device?
A. Field service mobile app
B. Salesforce mobile app
C. Work Order records cannot be updated on a mobile device
D. Salesforce Touch
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