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Salesforce PUBLIC-SECTOR-SOLUTIONS dumps - 100% Pass Guarantee!

Rating: 4.9

Vendor: Salesforce

Certifications: Accredited Professional

Exam Name: SalesforcePublic Sector Solutions Accredited Professional


Total Questions: 50 Q&As

Last Updated:

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PUBLIC-SECTOR-SOLUTIONS Online Practice Questions and Answers

Questions 1

A Public Sector Organization (PSO) is responding to an emergency and wants to provide a way for constituents and businesses to access resources and submit requests for services and programs. The PSO wants to leverage Public Sector Solutions (PSS) components, where possible, and offer a digital experience to end users.

What three prerequisite items should the Technical Consultant advise the PSO to configure so that PSS components can be used?

A. Install the ERM for PSS Managed Package

B. Enable Person Account

C. Enable Email-to-Case

D. Enable Web-to-Case

E. Install the ERM for PSS Unmanaged Package

Show Answer
Questions 2

A government agency uses Public Sector Solutions tomanage permits and gram approvals. The approvals team leader wants to improve team efficiency by ensuring everyone in the approvals team can see a summary of their open applications pending approval, including how long the application has been pending approval and the moment they log in to Salesforce for the day.

In this scenario, which is the correct reporting and analytics solution to provide Approval insights to team members on login?

A. Create a custom Approvals report using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver role.

B. Provide CRM Analytics licenses to all team members, create a custom Approvals dashboard using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver profile.

C. Create a custom Approvals dashboard using standard Salesforce Reports and Dashboards and add this to a custom Home Page assigned to the Approver profile.

D. Provide CRM Analytics licenses to all team members, create a custom Approvals report using CRM Analytics for Public Sector and add this to a custom Home Page assigned to the Approver role.

Show Answer
Questions 3

apublic sector agency implemented Public Sector Solutions for meeting licensing, permitting, and inspection requirements. The inspection team has requested to make a few changes to the existing inspection form. The System Administrator is unable to see the 'Edit" button for the Action Plan template and hence unable to make any changes.

What could be the reason for this?

A. Edit option needs to be added to Action Plan template page layout

B. System Administrator doesn't have "Edit" permissions to Action Plan template

C. Once published, an Action Plan template cannot be changed.

D. Action Plan template changes have to be requested to Salesforce support team

Show Answer More Questions

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