Printable PDFCisco 500-442 dumps - 100% Pass Guarantee!
Vendor: Cisco
Certifications: Cisco Unified Contact Center Enterprise Specialist
Exam Name: Administering Cisco Contact Center Enterprise (CCEA)
Exam Code: 500-442
Total Questions: 60 Q&As ( View Details)
Last Updated: Apr 11, 2024
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500-442 Q&A's Detail
| Exam Code: | 500-442 |
| Total Questions: | 60 |
| Single & Multiple Choice | 60 |
CertBus Has the Latest 500-442 Exam Dumps in Both PDF and VCE Format
- Cisco_certbus_500-442_by_Aung_56.pdf
- 221.21 KB
- Cisco_certbus_500-442_by_R-A_56.pdf
- 221.35 KB
- Cisco_certbus_500-442_by_Aspiring_CCENT_50.pdf
- 221.16 KB
- Cisco_certbus_500-442_by_yo_kaba_48.pdf
- 221.35 KB
- Cisco_certbus_500-442_by_sirsmoke-lot_57.pdf
- 221.52 KB
- Cisco_certbus_500-442_by_transforma_gay_57.pdf
- 221.23 KB
500-442 Online Practice Questions and Answers
How does CUCM function in CCE?
A. Unified CM asks ICM what to do with Unified CCE calls and routes the call according to the instructions provided by the Unified CCE.
B. A Unified CM Publisher is a logical relationship of physical (deployed as virtual Machines) servers combined for redundancy purposes.
C. Unified CM asks CVP what to do with Unified CCE calls and routes the call according to the instructions provided by the CVP.
D. In a CUCM cluster, the Subscriber keeps the master Read/Write copy of configuration DB, which is replicated to all servers in the cluster.
Which two steps are required to configure a Supervisor? (Choose two.)
A. assign the Supervisor to only one Team
B. assign the Supervisor to a Skill Group and Precision Queue
C. make sure the Supervisor has an Active Directory Account
D. ensure that "Is Supervisor" is checked
E. assign the Supervisor to a Precision Queue
What are two PCCE deployment models that support the Avaya ACD Integration? (Choose two.)
A. PCCE Admin Mode
B. DPCCE 12K
C. PCCE 2K
D. DPCCE 4K
E. PCCE Lab Mode
Which microapp is used to gather information from the caller?
A. Play Digit microapp
B. Play Media microapp
C. Get Digits microapp
D. Get Speech microapp
What is the goal of identifying a call type?
A. to ensure the correct Skill Target is selected
B. to ensure the call goes to the correct MRD
C. to ensure the contact is handled by the correct CCE Routing Script
D. to ensure the call reaches the agent in the correct queue
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Cisco 500-442 exam official information: This exam tests a candidate's knowledge of CCE Overview, Basic Calls and Agent settings, CCE Configuration and Implementation, Advance Configuration, Advance Features, and Reporting.
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