Printable PDFSAP C_TCRM20_73 dumps - 100% Pass Guarantee!
Vendor: SAP
Certifications: SAP Certified Application Associate
Exam Name: SAP Certified Application Associate - CRM Foundation with SAP CRM 7.0 EhP3
Exam Code: C_TCRM20_73
Total Questions: 146 Q&As ( View Details)
Last Updated:
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C_TCRM20_73 Q&A's Detail
| Exam Code: | C_TCRM20_73 |
| Total Questions: | 146 |
| Single & Multiple Choice | 146 |
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C_TCRM20_73 Online Practice Questions and Answers
With reference to the CRM middleware, which of the following statements are FALSE?
Please choose the correct answer.
Response:
A. CRM Middleware provides seamless back-end integration
B. CRM Middleware provides groupware integration
C. CRM Middleware Synchronizes Mobile Clients
D. It requires no additional software, installation or servers.
E. It supports integration with only MS Exchange and no other groupware.
Your company is adding SAP CRM to a landscape that includes SAP ERP. You need to evaluate options
to reuse SAP ERP functionality.
Which of the following functions related to SAP CRM processes are available in SAP ERP?
There are 3 correct answers to this question.
Response:
A. Logistics execution.
B. Billing.
C. Campaign management.
D. Service Contracts.
Which of the following are part of CRM e-selling solution?
Please choose the correct answer.
Response:
A. Shopping Basket Management.
B. Quotation and Order Management.
C. Customer Self Service.
D. Interactive Selling and Configuration
Your customer wants to use a new business activity for capturing trade fair contacts that can be used as
follow up documents for leads. Which of the following settings mandatory to fulfil these requirements?
There are 3 correct answers to this question.
Response:
A. Define a transaction type for the Trade Fair contacts using a leading businesstransaction category 'Business Activity'.
B. Set up Copy control for source transaction type 'Lead' and target transaction type 'Trade fair contact'.
C. Maintain item category determination for the trade fair contact.
D. Implement a BADI for copy control.
Which of the following are relevant documents within the Service process in SAP CRM?
There are 2 correct answers to this question.
Response:
A. Service notification.
B. Billing document.
C. Service Order
D. Opportunity
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