Vendor: Pegasystems
Certifications: CPBA
Exam Name: Pega Certified Business Architect (PCBA) 84V1
Exam Code: PEGAPCBA84V1
Total Questions: 50 Q&As ( View Details)
Last Updated: Mar 20, 2024
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VCE
Pegasystems PEGAPCBA84V1 Last Month Results
PEGAPCBA84V1 Q&A's Detail
Exam Code: | PEGAPCBA84V1 |
Total Questions: | 50 |
Single & Multiple Choice | 43 |
Drag Drop | 5 |
Hotspot | 2 |
CertBus Has the Latest PEGAPCBA84V1 Exam Dumps in Both PDF and VCE Format
PEGAPCBA84V1 Online Practice Questions and Answers
DRAG DROP
A team is developing a new customer-focused application. The team wants to achieve the maximum benefits of application adoption. Select each example on the left and drag it to the appropriate design concept on the right.
Select and Place:
Choose two use cases that require the configuration of conditional paths within the case type. (Choose Two)
A. A catering booking application requires customers to enter information about expected party size, event date, and event time. When customers submit the information, the catering company sends a confirmation email.
B. An application requires customers to specify the type of request from a drop-down list. The request routes to the appropriate department work queue. A user with access to the work queue processes the case through fulfillment.
C. A shopping application requires a guest to fill out payment information. A user who enters a membership number skips the payment information step.
D. A scholarship eligibility application requires students to enter standardized test scores. Students with qualifying test scores can schedule an interview. Students without qualifying test scores receive a rejection email.
You configure a service level to adjust assignment urgency to 100 when the goal interval lapses. How does the assignment urgency impact the deadline interval?
A. Urgency value remains at 100, but other service level processing continues.
B. Service level processing is halted until the assignment is completed.
C. The user is notified that the maximum urgency value has been reached.
D. Urgency value continues to increment as configured.
A requirement states: When a business guest checks out of a hotel, the guest must complete a hotel review to receive a corporate discount.
Select the case type relationship that satisfies the requirement.
A. Configure checkout request as a child case of hotel review.
B. Configure hotel review as a child case of the checkout request.
C. Configure hotel review as a parallel process to the checkout request.
D. Configure both checkout request and hotel review as top-level cases.
A software company wants customers to receive troubleshooting support easily. New customers prefer to get assistance by using a call center while more experienced customers prefer using the online company forum. Which three of the following statements are true? (Choose Three)
A. New customer obtains troubleshooting assistance by using a call center is a microjoumey
B. Experienced customer obtains troubleshooting assistance by using the online forum is a microjoumey
C. New customer obtains troubleshooting assistance by using a call center is a journey
D. Experienced customer obtains troubleshooting assistance by using the online forum is a journey
E. Customer obtains troubleshooting assistance is a journey
F. Customer obtains troubleshooting assistance is a microjoumey
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