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OMNISTUDIO-CONSULTANT Online Practice Questions and Answers

Questions 4

A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.

Which two OmniStudio tools should the consultant recommend to meet these requirements? Choose 2 answers

A. OmniStudio Action

B. Calculation Procedure

C. Calculation Matrix

D. DataRaptor Transform

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Questions 5

A business needs a 360?view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.

Which two FlexCard features should the consultant recommend to address this issue? Choose 2 answers

A. Use a table or chart to display data

B. Use a flyout action to display additional information

C. Use a condition to hide data unless specific criteria are met

D. Put specific fields in a collapsible block

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Questions 6

A business needs to create a FlexCard to display open cases for an account. The cases should display different depending on their priority.

Low or Medium priority cases should display case data and an Update Account Info action. High priority cases should include a red border, an alert notification, and an Escalate action.

What is the most efficient way to meet these requirements?

A. Create a FlexCard with two card states. Use conditions on the state to filter for priority.

B. Create a FlexCard with one card state. Use conditions on the fields and actions to filter for priority.

C. Create two FlexCards with one card state each. Use conditions on the states to filter for priority.

D. Create two FlexCards, one for Low / Medium priority cases and another for High priority cases.

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Questions 7

A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient.

Which feature should the consultant recommend to Improve performance and address users' concerns?

A. Try Catch

B. Batch jobs

C. Chaining

D. Conditions

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Questions 8

A company needs to create an OmniScript with three steps.

Enter customer details

Select a product

Display a price retrieved from a REST API

The product's price should automatically display in Step 3.

What should the consultant add to the design of the OmniScript to meet these requirements?

A. DataRaptor Post Action between Step 2 and Step 3

B. Integration Procedure Action between Step 2 and Step 3

C. DataRaptor Post Action inside Step 2

D. Integration Procedure Action inside Step 3

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Questions 9

A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.

What FlexCard design solution should the consultant recommend?

A. Add a menue element and Include all the actions

B. Create a new contact FlexCard for the new actions

C. Add a flyout to the existing FlexCard

D. Use a block element to add these new actions

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Questions 10

In which two scenarios should a DataRaptor be used? Choose 2 answers A. To retrieve an account and Its related contacts

B. To retrieve today's financial news

C. To send an SMS alert to the user when a process completes

D. To merge the city and state fields into a single field

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Questions 11

A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.

What three tools should be used in the solution the consultant recommends to meet these requirements? Choose 3 answers

A. OmniScript

B. Interaction Launcher

C. FlexCards

D. OmniStudio Action

E. DataRaptor

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Questions 12

A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes.

Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers

A. OmniScript

B. Custom Styles

C. OmnlOut

D. Newport Design System

E. FlexCards

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Questions 13

A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.

Which OmniScript feature should the consultant recommend to meet this requirement?

A. User Roles

B. Conditional Views

C. Script Configuration

D. Script Profiles

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Questions 14

An OmniScript saves data to Salesforce and to an external system. What OmniScript element could save all this data?

A. HTTP Action

B. Integration Procedure Action

C. DataRaptor Post Action

D. DataRaptor Transform Action

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Questions 15

A company has an OmniScript that allows agents to schedule service calls. The first step displays the account name, primary contact name, and telephone number to the user for confirmation. On the second step, it displays available appointment slots, which are retrieved from an external service in XML and then transformed into JSON. The following actions are currently used in the OmniScript:

DataRaptor Extract Action HTTP Action DataRaptor Transform Action

Following best practices, what can the consultant recommend to reduce processing time?

A. Combine these actions into an Integration Procedure

B. Change DataRaptors to extract single objects

C. Add conditional views to the OmniScript

D. Add reusable OmniScripts for each step

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Questions 16

Which of the following is a key difference between Integration Procedures and DataRaptors?

A. DataRaptors can access data from external sources.

B. DataRaptors can invoke multiple actions in a single server call.

C. Integration Procedures can access data from external sources.

D. Integration Procedures can retrieve data from multiple related objects.

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Questions 17

What is the purpose of a DataRaptor Load?

A. Write data to Salesforce objects

B. Post data to Salesforce APIs

C. Load data to an Interface object

D. Send data to a PDF template

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Questions 18

Which OmniStudio tool can be used to invoke scheduled jobs?

A. Integration Procedure

B. DataRaptor Extract

C. DataRaptor Load

D. Calculation Procedure

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Exam Name: Salesforce Certified OmniStudio Consultant
Last Update: Apr 15, 2024
Questions: 109 Q&As

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