MBP18 Online Practice Questions and Answers

As part helps disadvantaged child, It works in partnership with local education authorities and health services to supported those children who need it most. The charity has 5 trustees, 27 full-time employees and 33 volunteers.

As what will the volunteers be shown on an organsation model of the charity?

A. Part of the environment.

B. Supplier

C. Customer

D. Process

The following is an activity diagram of a trail company's rules determining ticket type.

Twoelementsof the business rule shown are:

All travel before 10am is at Full Fare and only Standard Ticket are issued.

Off Peak tickets are issued for travel after 10am.

What is another element of this rule?

A. Rail card holders are always entitled to a Discounted off Peak fare.

B. During off Peak period, Railcard holders are entitled to a Discounted Standard fare.

C. During Off periods, Railcard holder are entitled to Discounted off Peak fare.

D. Railcard holders are always entitled to a Disconnected Standard fare.

A classic car racing club has regular race days.A business analyst has produced a series of 'to-be' business process models, showing re-designed tasks and process improvements these redesigned tasks and processes include:

1.

Monitor race positions The real-time display of race positions and lap times.

2.

Inspect cars Cars need to comply with racing regulations and experts are required to inspect cars both before and after a race

3.

Restrict accessto the cars and the pits needs to be restricted to selected people and these access restrictions need to be enforced

4.

Comply with data protectionlegislation.All proposed record management systems must comply with government regulation concerning data storage and access. Which of these is a functional requirement of an IT solution?

A. Monitor race positions

B. Inspect cars.

C. Restrict access.

D. Comply with data protection legislation

In order to identify potential improvements, a business analyst has been asked to document the current customer sales experience in a large, electrical superstore. Whilst shadowing a customer service advisor, a sale was lost because the

advisor couldn't authorise a price discount for a customer, who had seen the product advertised at a lower price by a competitor. The customer advisor tried to discount the product to match the competitor's price but was unable to do so.

The customer service advisor explained that this discounting required management approval and. unfortunately, both managers authorised to do this were on their lunch break

What element of the POPII model had caused the sale to fail?

A. Process.

B. People.

C. information.

D. Technology

A business analyst has documented the following description for the task Mark Script

1.

Do Mark Script

2.

Assessor enters student-id

3.

IF system finds student-id

4.

THEN display student details

5.

ELSE return to step 3 (re-enter student-id)

6.

Download script

7.

ENDIF

8.

Mark script

9.

IF student fails

10.

THEN write feedback comments about the script

11.

ENDIF

12.

Indicate that script is fully marked

13.

System transfers marker fee amount to assessor's account

14.

ENDDO- end of the mark script task

If an activity diagram is drawn for this task, how many flows will there be to the final c1ompletion (Shown as a bull's eye) of the diagram?

A. 3

B. 1

C. 2

D. 4

An organisation has an internal core IT section that delivers the infrastructure service to meet business demand. Application management is delegated to individual branches, which are located workwide. However, these application have to

take into account infrastructure constraints.

On the recommendation of the business analyst, the IT director proposed a standard approach to business process documentation.

What will be then MAIN benefit of this approach to the organization?

A. Condition service implement: graphical notation will facilitate better understanding of performance bottlenecks.

B. Demonstration of best practice: showing standards that all other units should follow to achieve quality target.

C. Facilitate expansion: Core IT can take workwide responsibility for application management to ensure the integrity of working practices.

D. Efficient operation: standard notation will ensure the efficiency and effectiveness of worldwide processes.

An assessor for an examinations board has been asked to re-mark the examination script of a candidate who has appealed against a failing grade.

To remark the script, the assessor has to log on to the examinations board's secure examination marking system held on its server. Once in the marking system, the assessor enters the candidate number (given to her by the examinations

board) and downloads the script. She then marks the script. annotating each question with comments and the marks gained. Once completed, she indicates that the script is fully marked and uploads the script back into the marking system.

She raises an invoice for the re-marking and sends this to the examination board, who pay her one month later

The following all describe actions:

a-Log on to marking system.

b-Download script

c-Mark script.

d-Upload script

e-Raise invoice.

Which of these actions are tasks in the scenario?

A. b, c and d

B. a, d and e.

C. a and b.

D. c and e.

A company's electronic content management system was implemented last year, a business analyst has now been brought in to assess the business benefits of the system.

The analyst learnt that the project's business case wasprimarily built around the efficiency that paperless order processing would bring and that the project went well, but the expected business benefit have not all been realized. In the course

of an investigation, it was found that the sales team are continuing to out hard copies of customer order.

Which element of POPIT did the project not fully consider?

A. Processes.

B. Information and Technology

C. People.

D. Organisation

LIoyd works as a counter supervisor in the local branch of a national bank. LIoyd is responsible for ensuring that the back's cash machine has sufficient money.

The money for the cash machine has to be from the back's cash processing center, which supplies new and good quality banknotes. The cash machines can be topped-up with cash from the tills, but the poorer quality banknotes often cause

the cash machine to jam.

LIoyd has the check the machine's cash levels and place an order for new notes by 3pm for delivery the following working day.

Which is the BEST performance measure for the task Maintain cash machine level's?

A. No orders to the cash processing center should be for cash to be used by the back tills.

B. 100% of cash orders must be delivery by 3pm the same day.

C. 100% of cash machine notes must be new notes.

D. No cash machine outages are experienced due to insufficient cash or poor quality notes.

Some airlines have introduced new routes from an airport and the number of passengers has risen by 20% in the last 3 weeks. This number is expected to further increase as competition is forcing fares down Airport management is anticipating issues within the terminal as the number of passengers increases. There have been several meetings and it has been decided that the current passenger approach is still suitable, although it will take on more staff to work in both departures (particularly at check out and security) and in arrivals (particularly in baggage handling)

What performance issue is this MOST likely to address?

A. Bottlenecks.

B. Duplication of work.

C. Redundancy

D. Hand offs.

Furlow and Hall is an interior decorating business. Specializing in high-quality handmade soft furnishings and a bestspoke design service. The business uses a small number of highly skilled craftspeople to make its products using traditional techniques.

Mrs Tieback, who sews the curtains for Furlow and Hall, is retiring later this year. Her local council has discovered that she has a workshop at her home and has informed her she is liable for business rates. This will lead to increased costs and so it is no longer economically viable for her to continue working.

Where wouldMrs Tieback be shown on an organisational model of Furlow and Hall?

A. Exhibit A

B. Exhibit B

C. Exhibit C

D. Exhibit D

WALL Ltd is expanding through new product innovation andcompetitoracquisition. The business administrator support unit of WALL Ltd has implemented updates tohandleincreased load on the payroll caused by this expansion of the

business, Payroll is a critical business application. The following business scenarios are being considered:

a-Production of the payroll summary on completion of pay calculation.

b-Taking new employees into the payroll after a business acquisition.

c-Responding to local employment regulations.

d-Introduction to local employment regulations.

e-Introduction of new payment terms and condition.

Entry of absence information approved by HR.

Which of these business scenarios will MOST LIKELY give an indication of how well the updated payroll is performing?

A. b, d and e

B. b, d and e

C. a, c and e

D. b, c and d

E. a, d and e

A local authority has declared that crime statistics will be publish every month, summarizing crimes in the area. An additional report will be provided it a major including has been recorded by the police in that month. To fulfill this requirement, the policies performance team has initiated a process requiring all police units to sendin detailed crime reports one week before the end of the month. This will allow time to validate, collate and issue the statistics required by the local authority. The statistics will be approved by the police before being released for publication.

Required by the local authority. The statistics will be approved by the police board before released for publication.

From the perspective of the police force, what would be considered a) an external event and b) internal event?

A. a- Detailed report submission. b- Local authority declaration

B. a- Major incident b- Crime statistics approval.

C. a- Crime statistics release b- Crime statistics submission

D. a- Major incident b- Major incident recording

An exam provider employs a number of professionals as authors authors to write exam question for industry-recognised qualifications. An author who has written an exam question submits it for review to a subject matter expert (SME), who either confirms it is acceptable and passes it to the examiner for final review and sign-off, or responds to the author with commands regarding the revision required.

A business analyst constructed a business process model of the review process:

The following statements are about the business process model:

A-The diagram is a CORRECT representation of the scenario.

B-There are aspects of the scenario which are INCORRECT represented in the diagram.

C-There are aspects of the scenario which are INCORRECTLY omitted from the diagram.

D-The notation used in the diagram is INCORRECT.

Which of these statements is/are TRUE?

A. a only

B. d only

C. b and d.

D. b and c.

A sports club rents out its playing field, the name tor this business process is 'book playing field'. If the playing field is available, the booking is accepted and the following steps are immediately undertaken by a staff member

1.

Details of the booking are recorded on the club's computer system;

2.

A new hooking record is created (manual record).

3.

The amount of the deposit taken is recorded on the booking record (manual record);

4.

The staff member records the booking on a planning chart (manual record),

5.

An electronic booking confirmation is automatically sent to the customer,

6.

A copy of the booking record is sent to the club manager (manual record)

How SHOULD these steps be reflected on the swimlane for the business process 'book playing field?

A. Steps 1 and 2 will be in one task, steps 3. 4, 5 and 6 will be shown as separate tasks.

B. All steps will be shown as separate tasks

C. All steps will be included within one single task

D. Steps 1 and 2 will be in one task, steps 3 and 4 will be in a second task, steps 5 and 6 will be in a third task