Printable PDFBCS MBP18 dumps - 100% Pass Guarantee!
Vendor: BCS
Certifications: Modelling Business Processes
Exam Name: BCS Practitioner Certificate in Modelling Business Processes 2018
Exam Code: MBP18
Total Questions: 40 Q&As ( View Details)
Last Updated: Apr 20, 2024
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MBP18 Q&A's Detail
| Exam Code: | MBP18 |
| Total Questions: | 40 |
| Single & Multiple Choice | 40 |
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MBP18 Online Practice Questions and Answers
The product enquiry process of a company is under investigation. The current process is an follows:
1.Take customer details: Name and address of the enquirer and preferred customer payment method.
2.Confirm stock availability: Check the computer system to see if the product required are in stock.
3.Confirm delivery date, Check with outbound logistics, the likely delivery data of the in- stock products to the price not being acceptable to the customer.
4.Go ahead with order: Place order for enquirers who have accepted the price and delivery date.
What approach to improving business processes would bring an immediate improvement in this process?
A. Change the sequence of tasks
B. Redefine the process boundary
C. Automate the process.
D. Remove non-value adding tasks
This is a three-task extract from a model of a `Fulfil Order' process:
The steps in the Assemble Order' task are listed below, in the wrong order:
a-Get correct quality of item(S) b-Select suitable packing materials c-For each item on pick list d-Take items to packing table e-Go to bin location f-Print picklist What is the CORRECT order of steps in the Assemble order' task?
A. f,c,e,a,d,b
B. c,a,f,e,b,d
C. b,f,e,a,d,c
D. f, e, a, c, b, d
A village clerk receives bookings for the use of the village hall for events such as weddings and parties. Although the village hall has a website, bookings have to be made in an email request from a potential customer to the village clerk,
giving the dates and times required.
The event name is Email
A. Request deposit
B. Check customer details
C. Book hall
D. Check hall availability
A company has the following issue to consider:
A- The way staff interact with customers
B- The image it wishes to portray
C- The price of competing products.
D- The margin that it aims to make.
A. b and c
B. a and c
C. a and b
D. b and d
Which of thefallowing statements concerning an internal process performance measure is INCORRECT?
A. Is documented at the task level
B. Reflects key performance indicators.
C. Aligns with what the organisation wants to achieve
D. Relates to customer expectations.
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