Name: 2024 CertBus 7497X exam dumps, 7497X PDF+VCE practice, 100% Pass Guaranteed
Brand: CertBus
SKU: 7497X
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7497X Q&A's Detail

Exam Code:	7497X
Total Questions:	67
Single & Multiple Choice	67

CertBus Has the Latest 7497X Exam Dumps in Both PDF and VCE Format

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7497X Online Practice Questions and Answers

Questions 1

To take a backup of the Intersystem cache database, which application file must run from the Install directory of Omnichannel Windows Multimedia Server?

A. \Avaya\Oceana\Oceana\BackupAndRestore\BackupAndRestore.exe

B. \Avaya\Oceana\Oceana\BackupAndRestore\OmnichannelBackup.exe

C. \Avaya\Oceana\Oceana\BackupAndRestore\Backup.exe

D. \Avaya\Oceana\Oceana\BackupAndRestore\CacheDatabaseBkp.exe

Show Answer

Questions 2

A customer is running an Avaya Oceana® solution and a technical engineer is troubleshooting an operational issue. When they make a test voice call to Avaya Oceana® it is not delivered to the available agents. During the isolation the engineer finds that the ED Work Flow Instance is not created inside Engagement Designer.

What should be analyzed from Avaya Oceana® to check the incoming calls to Avaya Oceana® from the Avaya Aura® stack?

A. CallServerConnector

B. UCM-PU

C. UCMServices

D. UCMDataCollector

Show Answer

Questions 3

Which two statements describe what the Engagement Designer (ED) does while it is processing an incoming interaction from a chat contact? (Choose two.)

A. ED sends a resource request to CS with chat attributes for a suitable agent

B. ED sends a "create new contact" request to OCP snap-in

C. ED workflow requests chat attributes for the ContextId from CStore.

D. ED sends a resource request to WA and invites the agent to a chatroom.

E. ED sends a resource request to WA with chat attributes for a suitable agent

Show Answer

Questions 4

After it has completed the processing of Engagement Designer(ED) workflow for SMS interaction, which two components does ED respond back to? (Choose two.)

A. Work Assignment

B. MessagingService

C. Unified Collaboration Model

D. ORCRestService

E. Context Store

Show Answer

Questions 5

To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

A. Web Browser

B. CS TOOL

C. POSTMAN

D. SERVICE MAP

Show Answer More Questions

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