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An administrator logs in to ED admin console to check the current interactions status and finds an ED instance with Event Type "ROUTE_CONTACT_SMS".

How is the event type mapped to the SMS channel in Avaya Oceana?

A. The Event Type is mapped to the routepoint, which is configured in SMS Configuration through the Omnichannel administration utility.

B. The Event Type is mapped to the workflow name, which is configured in SMS Configuration through the Omnichannel administration utility.

C. The Event Type is mapped to the tag, which is configured in SMS Configuration through the Omnichannel administration utility.

D. The Event Type is mapped to the SMS snap-in name, which is configured in SMS Configuration through the Omnichannel administration utility.

Consider the log messages:

`RequestId':'SWQtNzA2d2pSRm03zGtfQUtzUFFtdw==_','RouteRequestId':'0830cf65-1aaf-48a3-8a2f44850be19f82','WorkflowType':'ROUTE_CONTACT_SMS','SourceName':'OCP ShortMessageService','CallbackIp':'135.122.106.229','ContactId':'ME1NsN4QI6isb73z~mPyA','ChannelType':'ShortMessageService','Reason':'400 Bad Request. Space could not be resolved `,'WorkRequestId':'Id- 706wjRFm7dk_AKsPQmw'}[

Which provider type is being handled in these log messages?

A. OCP Chat Provider

B. OCP Social Provider

C. OCP Email Provider

D. OCP SMS Provider

Consider the log messages from ContactCenterService PU log file ucm-affadapter-pu-1.log:

2018-02-21 11:21:21, 549 [Pool-pool-4-thread-1] INFO AsyncHttpClient

[adapter-pu-1] [M:sendEvent][T:] .Sent request to

[http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header

attributes [{family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-NyAKSJny6A,

version=1.0)],body [RouteContactEvent [,

id=UGZQRVhJNHhTaG1ycXQyQThFN2VJdw==_,ip=135.122.104.77,

wr=PfPEXI4xShmrqt2A8E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService,

ch=ShortMessageService, rrId=f785b56c-364f-4acf- 9620b723a6ca43c6,routAddr=,wfType=ROUTE_CONTACT_SMS, reason=DEFAULT]]

What is the Work Request ID in the log message?

A. UGZQRVhJNHhTaG1ycXQyQThFN2VJdw

B. f785b56c-364f-4acf-9620-b723a6ca43c6

C. PfPEXI4zShmrqt2A8E7eIw

D. Eke6-qw3S2K-NyAKSJny6A

To check Context ID in Context Store for the Avaya Aura® Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)

A. Web Browser

B. CS TOOL

C. POSTMAN

D. SERVICE MAP

For deploying the Avaya Oceana® solution, what are the two recommendations for software and secure communications? (Choose two.)

A. Check compatibility with Avaya Aura® 6.x stack as Avaya Oceana?solution is compatible with Avaya Aura® 6.x.

B. Install signed certificates for an Avaya Oceana® deployment.

C. Load signed certificates for an Avaya Oceana® deployment.

D. Verify the minimum software release and compatibility metrics for Avaya Oceana® with the Avaya Aura® stack.

E. Check compatibility with Avaya Aura® 5.x stack as Avaya Oceana® solution is only compatible with Avaya Aura® 5.2.1.