Printable PDFAvaya 7492X dumps - 100% Pass Guarantee!
Vendor: Avaya
Certifications: ACSS-7492
Exam Name: Avaya Aura® Call Center Elite Support Exam
Exam Code: 7492X
Total Questions: 83 Q&As ( View Details)
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7492X Q&A's Detail
| Exam Code: | 7492X |
| Total Questions: | 83 |
| Single & Multiple Choice | 83 |
CertBus Has the Latest 7492X Exam Dumps in Both PDF and VCE Format
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7492X Online Practice Questions and Answers
In administering multi-site Best Services Routing (BSR), what are the two configuration that are associated VDN configuration (Choose two.)
A. UUI Treatment
B. Supplementary Service Protocol
C. BSR Available Agent strategy
D. BSR Application
A customer wants to evaluate Call Center Elite/Communication Manager system performance to observe usage trends and recommend updates or corrective actions. Which object should the customer check to evaluate the system performance?
A. System files
B. Trace files
C. Log files
D. Traffic reports
What would trigger a vector event error?
A. When vector processing reaches the maximum 1000 steps allowed
B. When vector processing reaches the- maximum 100 steps allowed
C. Misdirected calls
D. Call Denial
Which three commands can be used with Network Call Deflection? (Choose three.)
A. Collect digits
B. Route-to number
C. Announcement
D. Queue to best:
E. Wait hearing ringback
Given the following conditions:
1.
In the Business Advance configuration
2.
During agent surplus conditions
3.
WHEN agents are available
4.
The agent selection method is PAD
When a call arrives, how will the Communication Manager interpret the highest priority calls?
A. As the highest skill level agent with the lowest occupancy
B. As the agent with the lowest ratio of adjusted work time and target allocation for the skill
C. As the highest skill level, most idle agent
D. As the most idle agent, without regard to skill level
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