6210 Questions and Answers

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Avaya Aura ContactCenter Implementation Exam: 6210

Rating: 4.7

Vendor: Avaya

Certifications: ACIS Avaya Aura Contact Center

Exam Name: Avaya Aura ContactCenter Implementation Exam

Exam Code: 6210

Total Questions: 71 Q&As

Last Updated: Mar 25, 2023

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6210 Online Practice Questions and Answers

Questions 1

You are configuring the Real-Time Statistics Multicast (RSM) settings on a newly installed Avaya Aura Contact Center (AACC).

Which address is within the acceptable range for use as an IP Multicast address on Contact Center Manager Server (CCMS)?





Show Answer
Questions 2

You are configuring the Windows Operating System for an Avaya Aura Contact Center (AACC) installation.

Which setting will you select for Data Execution Prevention (DEP)?

A. Turn off DEP for all programs and services.

B. Turn on DEP for essential Windows programs and services only.

C. Turn on DEP for all programs and services except for those specifically selected.

D. Turn on DEP for all AACC programs and services.

Show Answer
Questions 3

You are preparing to activate the Agent Desktop Displays (ADD) tool in the call center.

Which protocol is a prerequisite for ADD in the Avaya Aura Contact Center (AACC) environment?

A. Multicast or unicast communication from the CCMS to Contact Center Manager Administration (CCMA)

B. Unicast communication from the CCMS to the client PCs

C. Multicast from Contact Center Manager Administration (CCMA)

D. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMS)

Show Answer More Questions

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