6210 Online Practice Questions and Answers

You have created a new application (script) in Orchestration Designer (OD).

Which configuration steps in OD will allow you to place a test call to the new application?

A. Select Application Routes > CDNs > Configured Routes > Select Application > Save

B. Select Application > Routes > Add Application > Save

C. Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save

D. Select CDNs > Add Application > Save

To log in to the Avaya Aura Media Server (AAMS) Element Manager (EM) from a browser, you must enter the correct URL.

Which URL format is correct to access the AAMS Element Manager (EM)?

A. https://:em

B. https://:8800/em

C. https://:/em

D. https://:8443/em

Avaya Aura Contact Center (AACC) uses Avaya Aura Media Server (AAMS) media processing capabilities.

When adding the AAMS in Contact Center Manager Administration (CCMA), which three statements regarding the Master Content Store are true? (Choose three.)

A. If the AAMS server does not contain existing contact center media, CCMA uploads base media to it.

B. Select the Master Content Store check box for only one media server.

C. Select the Master Content Store check box for the AAMS server that manages media and prompts.

D. Select the Master Content Store check box for each media server.

Avaya Aura Application Enablement Services (AES) is a set of enhanced telephony APIs, protocols, and Web services available to developers. The interface between the Avaya Aura Contact Center (AACC) and AES is Mutual TLS.

Which three statements regarding the AES and AACC are true? (Choose three.)

A. If you are using Web Services security on Contact Center, you cannot use the default certificates and must use the certificates in the Contact Center Certificate Store.

B. AES 7.0 includes the default Contact Center root certificate.

C. The Contact Center CTI Proxy points to the AES IP Address, port 4723, Transport TLS.

D. AES 7.0 does not include the default Contact Center root certificate. To use the default root certificate with AES 7.0, you must import it into AES.

E. The AACC CTI Proxy points to the AES IP address, port 5060, Transport TCP.

For Avaya Aura Contact Center R7, which three statements regarding the Windows installation is true? (Choose three.)

A. Avaya Aura Contact Center Release 7 is supported on Microsoft Windows Server 2008 R7.

B. Customers upgrading to Avaya Aura Contact Center Release 7.x, must migrate to a new Microsoft Windows Server 2012 R2.

C. Avaya Aura Contact Center Release 7 is supported on the Microsoft Windows Server 2012 R2 operating system.

D. A Microsoft Windows Server 2012 R2 operating system product key is required.

When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.

CCMS then anchors the customer call to a port on which component?

A. Call Pilot

B. Avaya Aura Communication Manager

C. Avaya Aura Media Server

D. Avaya Aura Midsize Enterprise (ME)

Which operating system is supported for Avaya Aura Contact Center Release 7 server installations?

A. Windows Server 2008 SP7 Standard Edition or Enterprise Edition

B. Windows Server 2012 R1 Standard Edition or Datacenter Edition

C. Windows Server 2012 R2 Standard Edition or Datacenter Edition

D. Windows Server 2008 SP2 Standard or Enterprise Edition

Avaya Aura Contact Center (AACC) 7.1 supports Avaya Aura Media Servers (AAMS) using High Availability (HA).

Which statement about AAMS licenses for an HA pair configuration is true?

A. They are not needed in the AACC 7.1 HA solution

B. Each server in an HA pair configuration requires a license

C. They are included in the AACC 7.1 HA solution

D. The license of the Primary Server is used with the Backup Server