6202 Questions and Answers

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Avaya Aura(TM) Contact Center Implementation Exam: 6202

Rating: 4.8

Vendor: Avaya

Certifications: Avaya Aura

Exam Name: Avaya Aura(TM) Contact Center Implementation Exam

Exam Code: 6202

Total Questions: 65 Q&As

Last Updated: Nov 24, 2022

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6202 Online Practice Questions and Answers

Questions 1

You have been asked to activate Avaya AuraTM Agent Desktop Display functionality in the Call Center

Which component is a prerequisite for Agent Desktop Display in the Avaya AuraTM Contact Center environment?

A. properly configured parameters on the Multimedia server

B. RSM Compression (Real-Time Statistical Multicast) option that is enabled from the Contact Center Manager Server (CCMM)

C. unicast communication from the CCMS to the client PCs

D. multicast or unicast communication from CCMS to Contact Center Manager Administration (CCMA)

Show Answer
Questions 2

A customer has Avaya AuraTM Midsize Enterprise (formerly MBT) and is implementing SIP Based Contact Center Manager (CCMS), They are running the installation wizard and have reached the installation Data window Under the SIP Network tab, which IP address should be entered in the SIP CTI Proxy Server field?

A. the AES Server IP address

B. the Avaya Communications Server 1000(CS1000) Network Routing Server (NRS) IP address

C. the SES Server IP address

D. the Media Server IP address

Show Answer
Questions 3

In a customer's Local Area Network, some segments in the network do not allow multicast for transmitting data.

When configuring the Contact Center Manager Administration (CCMA) using the RTR Registry Settings (Real-Time Reporting), how can network bandwidth usage be limited?

A. In the Output Rate box, type the maximum number of simultaneous outputs that the server is directed to allow

B. In the Output Rate box, type the minimum number of simultaneous outputs that the server is directed to allow

C. In the Unicast Sessions box, type the maximum number of simultaneous unicast sessions that the server is directed to allow

D. In the Minimum Unicast Sessions box, type the minimum number of simultaneous unicast sessions that the server is directed to allow

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