Vendor: Avaya
Certifications: ACDS
Exam Name: 37820X - Avaya Midsize Solution Design
Exam Code: 37820X
Total Questions: 65 Q&As ( View Details)
Last Updated: Apr 18, 2024
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VCE
Avaya 37820X Last Month Results
37820X Q&A's Detail
Exam Code: | 37820X |
Total Questions: | 65 |
Single & Multiple Choice | 65 |
CertBus Has the Latest 37820X Exam Dumps in Both PDF and VCE Format
37820X Online Practice Questions and Answers
In an IP Office environment, which one can be run on the Vantage device?
A. Vantage Connect Client
B. Avaya IXTM Workplace Client
C. Avaya Equinox Attendant
D. IP Office Web Client
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if
they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
A. 1100 Series
B. J129
C. DECT R4
D. 1200 Series
With the Avaya J100 Series IXTM IP phones, which feature requires PoE Class 2?
A. The JBM24/JEM24 button module
B. The color display
C. The J100 wireless module
D. The built-in volume boost
Refer to the Scenario: IT-FAC.
The Account Manager said that the customer is concerned about the amount of time that calls get held or
parked. They would like to get simple reports summarizing this type of Information.
What can you tell the Account Manager about the CDR/SMDR information and output?
A. IP Office tracks that information and It can be reviewed using the built-in reports.
B. IP Office does not track that Information but It is available using a third-party call accounting application.
C. IP Office does not track that information but it is available with a call center application.
D. IP Office tracks that information and It Is provided In a CSV format.
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
A. one-X Agent
B. Avaya Communicator
C. Avaya Agent Desktop
D. Agent Desktop Display
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