33820X Dumps

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Avaya 33820X dumps - 100% Pass Guarantee!

Rating: 4.9

Vendor: Avaya

Certifications: ACDS-3382

Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design

Exam Code: 33820X

Total Questions: 64 Q&As ( View Details)

Last Updated: Apr 25, 2024

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33820X Q&A's Detail

Exam Code: 33820X
Total Questions: 64
Single & Multiple Choice 64

33820X Online Practice Questions and Answers

Questions 1

Avaya Elite Multichannel (EMC) Release 6.6 supports which three platforms? (Choose three.)

A. MS SQL 2016

B. MS Windows Server 2016

C. MS Windows Server 2012

D. Microsoft.NET Framework R4.7.2

E. MS SQL 2017

Show Answer
Questions 2

Call Center Elite has the same deployment flexibility as Avaya Aura?Communication Manager (CM). Which two are deployment options for Call Center Elite? (Choose two.)

A. Multiple Server-Multiple VMS

B. Multiple Servers with Single VMS

C. Cloud: Communication Manager with Call Center Elite on Amazon Web Services (AWS)

D. CM Server Separation

Show Answer
Questions 3

From a migration standpoint, when implementing Avaya Oceana?and Avaya AnalyticsTM, what are three ways that Avaya preserves the customer's Investment? (Choose three.)

A. By using the benefit of Avaya IX'M Workforce Engagement

B. By using the benefit of Call Center Elite

C. By using the benefit of Avaya Call Management System

D. By using the benefit of Avaya Proactive Contact

E. By using the benefit of Avaya Aura?Contact Center

Show Answer
Questions 4

An Elite Multichannel (EMC) Release 6.6 Server enhancement is support for Real-time reporting for how many agents with unicast?

A. 500

B. 600

C. 700

D. 800

Show Answer
Questions 5

A customer wants their callers to have greater control over their interactions when they reach their contact centers. They want their callers to be able to get a callback when the next agent is available, or schedule a callback for a day/time that is most convenient. Callers should also be able to continue to hold. Avaya Callback Assist (CBA) gives a customer control of their interaction with the contact center by providing the customer with the estimated wait time and options.

Avaya Callback Assist (CBA) can be installed in which three different environments based on these business requirements? (Choose three.)

A. Tl/El

B. Analog

C. SIP

D. AACC

E. CTI

Show Answer More Questions

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Success Stories

  • United States
  • Al
  • Apr 28, 2024
  • Rating: 5.0 / 5.0

To fully grasp this dumps to the letter, is to be successful on your exam. Lots of information. Read twice over for two months and used the online courses. One should still use more resources to be successful, however this will get you mostly there.


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  • Warren
  • Apr 27, 2024
  • Rating: 5.0 / 5.0

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  • Lillian
  • Apr 27, 2024
  • Rating: 5.0 / 5.0

Only two new questions in my exam. All others were learned in the dumps. I do not just prepare for the exam using dumps. I also joined the training courses for about 10 days. The questions are valid. All answers are correct, too. Questions may change in the real exam so you need to read that carefully. So you really need to pay attention to the real question especially the sequence of the options.


  • Singapore
  • Page
  • Apr 26, 2024
  • Rating: 4.7 / 5.0

Passed with high score today. Only get 2 new Qs and some Qs are variant of the Qs in this dumps,but they just changed server names or the orders of the options of the case.Good luck you all.


  • South Africa
  • Tyrese
  • Apr 25, 2024
  • Rating: 4.2 / 5.0

Passed yesterday..more than 75% questions came from this dumps.. So happy.


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  • Guest
  • Apr 24, 2024
  • Rating: 5.0 / 5.0

The study guide, practice tests and test questions has provided me with a comprehensive study plan. Once I take and pass the certification exam I will know how effective the material is in terms of contributing to my success. Wish me luck. Testing in a week.


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  • Jafari
  • Apr 23, 2024
  • Rating: 4.6 / 5.0

Just Passed. Piece of advice, memorize the dumps inside out but still be careful, some questions are tweaked as options differ and your answers will be different. read the question before answering!!!!


  • South Africa
  • Whalen
  • Apr 23, 2024
  • Rating: 5.0 / 5.0

HIGHLY recommend. Each question is centered around something that must be known for the 33820X exam. Each answer is clear, concise, and contains all needed steps in a manner pertinent to the subjects. One thing need to be improved is there are no explanations for each question. Only explanations for some questions. It would be better if you give explanations to every question.


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  • pete
  • Apr 23, 2024
  • Rating: 5.0 / 5.0

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  • Columbia
  • Dustin
  • Apr 21, 2024
  • Rating: 5.0 / 5.0

Unlike other materials, this is not only practice question. One of my friend took the exam and told me they are really actual exam questions. Although they have so many questions (over a thousand) in the material and you need lots of time to go over the whole material, it's worthy. I strongly recommend this.