Printable PDFAvaya Aura Call Center Elite & Elite Multichannel Solution Design: 33820X
Vendor: Avaya
Certifications: ACDS-3382
Exam Name: Avaya Aura Call Center Elite & Elite Multichannel Solution Design
Exam Code: 33820X
Total Questions: 64 Q&As
Last Updated: Jun 24, 2022
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33820X Online Practice Questions and Answers
Refer to the exhibit.
Based on the following features and functions:
1.
Able to choose the best agent available to handle an outbound contact
2.
Supports behavior-based past and predicted future behavior for customers and agents
3.
Supports data trending to determine patterns which is refreshed daily
4.
POM queries It at that moment In time when It decides on the agent handling a given call
Which application would you place in the blue box?
A. Avaya Intelligent Customer Routing
B. Workspaces for Elite with POM Integration
C. Best Service Routing
D. Afiniti Enterprise Behavioral Pairing
Avaya OneCloud IX,H Contact Center is a true, multi-tenant, complete Contact Center solution that provides a simplified cloud experience for operations and agents. A customer needs skill-based call center routing as part of their solution.
Which two IXTM Contact Center bundles offer this feature? (Choose two.)
A. Reporting Bundle
B. Basic Bundle
C. Voice Bundle
D. Advanced Bundle
Refer to the exhibit.
The exhibit contains the deployment options for Communication Manager. What is the Virtual Appliance that Pod FX Is transitioning to?
A. Avaya Server Platform (ASP)
B. Avaya Application Server (AAS)
C. Avaya Solutions Platform (ASP)
D. Avaya Common Platform (ACP)
Success Stories
Tyrese
- South Africa
- Jun 26, 2022
- Rating: 4.2 / 5.0
Passed yesterday..more than 75% questions came from this dumps.. So happy.
Al
- United States
- Jun 25, 2022
- Rating: 5.0 / 5.0
To fully grasp this dumps to the letter, is to be successful on your exam. Lots of information. Read twice over for two months and used the online courses. One should still use more resources to be successful, however this will get you mostly there.
Guest
- United States
- Jun 22, 2022
- Rating: 5.0 / 5.0
The study guide, practice tests and test questions has provided me with a comprehensive study plan. Once I take and pass the certification exam I will know how effective the material is in terms of contributing to my success. Wish me luck. Testing in a week.
Lillian
- Toronto
- Jun 22, 2022
- Rating: 5.0 / 5.0
Only two new questions in my exam. All others were learned in the dumps. I do not just prepare for the exam using dumps. I also joined the training courses for about 10 days. The questions are valid. All answers are correct, too. Questions may change in the real exam so you need to read that carefully. So you really need to pay attention to the real question especially the sequence of the options.
Whalen
- South Africa
- Jun 22, 2022
- Rating: 5.0 / 5.0
HIGHLY recommend. Each question is centered around something that must be known for the {sku} exam. Each answer is clear, concise, and contains all needed steps in a manner pertinent to the subjects. One thing need to be improved is there are no explanations for each question. Only explanations for some questions. It would be better if you give explanations to every question.
Jafari
- Egypt
- Jun 20, 2022
- Rating: 4.6 / 5.0
Just Passed. Piece of advice, memorize the dumps inside out but still be careful, some questions are tweaked as options differ and your answers will be different. read the question before answering!!!!
Warren
- British Columbia
- Jun 20, 2022
- Rating: 5.0 / 5.0
Very update questions. I bought the dumps 3 days ago because I saw the update date was just on that day. I took the questions to my friend (he just took the exam) and he said these were new questions. And I just passed my exam a while ago. Can't wait to share my great experience with you all. I got 98% of the full score. I think I missed one question about network. The dumps from this site is really valid and accurate one. Already recommended it to all.
Page
- Singapore
- Jun 20, 2022
- Rating: 4.7 / 5.0
Passed with high score today. Only get 2 new Qs and some Qs are variant of the Qs in this dumps,but they just changed server names or the orders of the options of the case.Good luck you all.
pete
- Quebec
- Jun 19, 2022
- Rating: 5.0 / 5.0
If you don't have an employer paying for you to learn, then you are stuck figuring it out on your own. So the exam dumps are a great value. I have purchased this question set. All the answers are here, you just need to pay attention to what they emphasize and you can pass the test very easily.
Dustin
- Columbia
- Jun 19, 2022
- Rating: 5.0 / 5.0
Unlike other materials, this is not only practice question. One of my friend took the exam and told me they are really actual exam questions. Although they have so many questions (over a thousand) in the material and you need lots of time to go over the whole material, it's worthy. I strongly recommend this.
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