3313 Dumps

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Avaya 3313 dumps - 100% Pass Guarantee!

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Vendor: Avaya

Certifications: ACSS-3300

Exam Name: Avaya Aura Contact Center Maintenance and Troubleshooting Exam

Exam Code: 3313

Total Questions: 63 Q&As ( View Details)

Last Updated: Apr 18, 2024

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3313 Q&A's Detail

Exam Code: 3313
Total Questions: 63
Single & Multiple Choice 63

3313 Online Practice Questions and Answers

Questions 1

Which two Avaya Aura Contact Center (AACC) Log files can be analyzed using the Avaya SIP Sleuth tool? (Choose two.)

A. AAMS Sip message logs

B. CCMS_ASM

C. CCMS_SGM_SipMessages

D. 11S Access logs

Show Answer
Questions 2

Refer to the Exhibit.

Which communication protocol is used between the Avaya Aura Session Manager (ASM) and the Avaya Aura Contact Center (AACC)?

A. AML

B. H.323

C. SIP

D. TLS

Show Answer
Questions 3

On the Avaya Aura Contact Center (AACC) server, under Apps>; Certificate Manager>; Security Configuration, the web Services Security Level is currently set to Security On.

Which three applications will utilize HTTPS-secured connections for inbound and outbound network communication? (Choose three.)

A. Agent Desktop

B. Database Webadmin

C. Outbound Campaign Management Tool

D. Contact Center Multimedia (CCMM) Administration

Show Answer
Questions 4

You are in the process of troubleshooting the Contact Center License Manager.

You must confirm that the server identified in the Contact Center License Manager Registry key matches the Contact Center License Manager server configured in which utility?

A. Access and partition Manager

B. server configuration

C. Contact center Management

D. Multimedia Administration Tool

Show Answer
Questions 5

A technician is troubleshooting a hung call under public tabular Displays > standard Skillset Display.

When using the phantom scan utility (Pscan) to view waiting calls, what will occur when you select a Call ID click the Clear button?

A. The call is disconnected and you must refresh the real-time Display Report.

B. The call is remove from the utility and from the real -time Display report.

C. The call is removed from the utility but will remain on the Real-Time Display Report.

D. The call is removed from the Real-Time Display Report and the call is disconnected.

Show Answer More Questions

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