PEGAPCSA84V1 Online Practice Questions and Answers

Select each security implementation on the left and drag it to the corresponding security policies.

Select and Place:

Which configuration informs a user by email when an assignment is added to the user's worklist?

A. Configure the case type to send assignment notifications to assigned users.

B. Add a Send Email step to the process after the assignment to notify the assigned user.

C. Configure a service level to send a notification to the assigned user.

D. Add a Send Notification step to the process after the assignment to notify the assigned user.

A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item. Which participant role do you select to configure this requirement?

A. Customer

B. Interested individual

C. Owner

D. Work queue

What two pieces of information comprise a data element? (Choose Two)

A. The name of the referencing user view

B. The name of the data element

C. The name of the clipboard page

D. The value of the data element

The business process for an automobile insurance claim consists of the following phases:

Submission: The customer contacts a customer service representative (CSR) to file the claim.

Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.

Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.

Verification: After each vehicle repair, the adjuster closes the claim.

According to Pega best practices, which phase can you implement as a child case?

A. Verification

B. Submission

C. Review

D. Repair

Which issue do you address by simulating a data source?

A. You need to test a save plan for a savable data page that updates the cost of coverage options for insurance policies.

B. In production, the customer database needs to be taken off-line overnight for scheduled maintenance.

C. The product database moves to a new data source accessible by a web service that is not yet configured.

D. During staging, you need to access realistic customer data without exposing personally-identifying information to testers.

An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

A. Configure a data page to store the make, model, and year vehicle data.

B. Configure a connection to an external system of record that contains the make, model, and year vehicle data.

C. Configure a static list of the make, model, and year vehicle data.

D. Configure a local data storage of the make, model, and year vehicle data.

In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level. Where should the service level be configured?

A. The process

B. The stage

C. The case type

D. The step

Customers on a hotel booking application can add additional amenities to their reservation. The application displays a view with the available amenities, descriptions and costs. To reduce scrolling, the content is organized into multiple areas. Each area is accessed using a drop down menu that lists each amenity.

How do you configure the user interface to improve access to the content and achieve the business requirement described?

A. Configure a disable when condition on each field to allow access when the associated amenity is selected on the drop down control.

B. Configure a repeating dynamic layout with an embedded section for each amenity and set the layout

C. format to grouped.

D. Configure a layout group to separate each amenity into individual panels and set the layout to a menu format.

E. Configure a visible when condition on the drop down control to display each section when the associated amenity is selected.

A government application provides field placeholder values to help users enter the correct data. The Design Lead has asked you to increase the font size on ail field placeholder value components to help visually impaired users. Which configuration applies the font styling requirement on the field placeholder values in the application?

A. Update the existing Default theme text entry

B. Run a case type that uses the component and change the font on the view

C. Add a new theme text entry to the application theme

D. Upload a new application theme

A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner. Select the two configuration options that follow best practices to meet the requirement. (Choose Two)

A. Design a user view with an annual salary field and a section for cosigner information. Use a Visible When condition to display the cosigner section when the salary is below the threshold.

B. Create an assignment step for a loan officer to review the applicant's annual salary and determine if a cosigner is necessary.

C. Design a user view with an annual salary field. Create an optional action to collect information about the cosigner and assign the action to the appropriate stage.

D. Use a collect information step with an annual salary field. Use a decision shape to determine whether to advance to a step to enter cosigner information or complete the process.

On a service level, the passed deadline interval is measured from________________.

A. the end of the deadline interval

B. when the assignment is ready for a user

C. when a user begins the assignment

D. the end of the goal interval

A moving company provides customers with a tool that recommends a moving vehicle based on the number of bedrooms in their current living space and whether they are planning to move heavy furniture like bed frames, mattresses, or couches. Based on the customer inputs, a decision table presents the customer with a recommendation.

Which two configurations, when applied in combination, apply to the decision table?

A. Create rows for the recommended moving vehicle.

B. Create a column for the recommended moving vehicle.

C. Create two columns, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

D. Create two rows, one for the number of bedrooms and one for whether the customer is moving heavy furniture.

A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers. How do you configure the report definition?

A. Summarize the regional cost centers by count.

B. Create a filter for each cost center and count the case IDs.

C. Summarize the case ID column by count.

D. Define a function for the cost center column to total the case IDs.

User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page. How do you grant access to the My Cases page for User A?

A. Update User A to the same role as User B.

B. Add the My Cases page to the User A profile.

C. Update the User A account to access the same portal as User B.

D. Add the My Cases page to the User A role.