P_C4HCD_1905 Online Practice Questions and Answers

Which user interfaces can you use to enter a customer complaint ticket? (2)

A. BackOffice Customer Support Cockpit

B. Personalization mode in SmartEdit

C. BackOffice Order Fulfilment Cockpit

D. On the storefront using the Assisted Service Module

What catalog versions are provided out-of-the-box for each catalog in SAP Commerce?

A. One staged catalog version and multiple online catalog versions

B. Multiple staged catalog versions and multiple online catalog versions

C. One staged catalog version and one online catalog version

D. Multiple staged catalog versions and one online catalog version

A customer wants to create promotional coupons for a marketing campaign. The coupons should be valid only for one use-How can you implement this in SAP Commerce?

A. Generate a single-code coupon in the BackOffice Customer Support Cockpit

B. Generate a multi-code coupon in the BackOffice Customer Support Cockpit

C. Generate a single-code coupon in the BackOffice Administration Cockpit

D. Generate a multi-code coupon in the BackOffice Administration Cockpit

Out-of-the-box, what changes can occur when a bundle component is added to a customer's cart in the telco accelerator? (3)

A. A customer becomes eligible for one or more promotions

B. The prices of other bundle components change

C. Other bundle components become available

D. New product categories appear on the store front

E. The bundle product image is updated

Which integrations are supported out-of-the-box by SAP Commerce? (2)

A. SAP Synchronous Order Management

B. SAP Address Validation

C. SAP Product Lifecycle Management

D. LDAP Integration

What are key features of the SAP Commerce Rule Engine? (2) A. It provides a backoffice interface to trigger the rule execution

B. It provides a centralized repository of rules

C. It provides a backoffice interface to create new conditions

D. It provides separation of data and logic

Which of the following are out-of-the-box features of the GDPR support in SAP Commerce?(3)

A. Order tracking

B. Consent management

C. Breach notification

D. Personal data reporting

E. Data retention/deletion

What are feature specific to the SAP Commerce, financial services accelerator?

A. Find Agent functionality

B. Order management

C. PunchOut functionality

D. Add to cart functionality

Which of the following data can be integrated with SAP Commerce via SAP Integrations out-of-the- box?

(3)

A.

Search profile data

B.

Order data

C.

Stock data

D.

Price data

E.

Promotion data

What are the advantages of designing your catalog with one master catalog and multiple downstream catalogs? (2)

A. Search engine indexing can be done more efficiently

B. Different regions can have different category hierarchies

C. Promotions can be defined for a specific region

D. Performance is optimized for a large number of regions

Who is the typical user of the type system?

A. Developer

B. Marketing manager

C. Product manager

D. Purchasing manager

What does SAP backend integrations provide out-of-the-box? (3) A. SAP ERP integration scenarios

B. SAP S/4HANA integration scenarios

C. SAP Customer Activity Repository (CAR) integration

D. An additional package for the integration with SAP CRM

E. Integration with SAP Marketing Cloud

According to the SAP Application Lifecycle Framework for Commerce, when should you work on effort estimation?

A. During deployment

B. Post-project

C. During the Engineering phase

D. During the Initiation phase

How can you configure personalized versions of a webstore for two different user groups using personalization based on SmartEdit? (2)

A. Create two customizations that use the same target group but separate sets of

B. Create one customization with two target groups and two sets of storefront changes

C. Create one customization and one target with two sets of storefronts changes

D. Create two customizations, each with its own target group and storefront changes

Your apparel store currently offers color and price range facets. Which attributes would also be appropriate for Solr faceting? (2)

A. Summary

B. Brand

C. Size

D. Approval status