MS-740 Questions and Answers

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Troubleshooting Microsoft Teams: MS-740

Rating: 5.0

Vendor: Microsoft

Certifications: Microsoft 365 Certified: Teams Support Engineer Associate

Exam Name: Troubleshooting Microsoft Teams

Exam Code: MS-740

Total Questions: 67 Q&As

Last Updated: May 31, 2023

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MS-740 Online Practice Questions and Answers

Questions 1


You manage the Microsoft Teams environment for a prepaway company. You configure direct routing telephony.

A user reports that the dial pad does not appear in their Teams app.

You need to resolve the issue. You assign the user a phone system license.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Show Answer
Questions 2

A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.

The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.

You need to prepare the environment for the new deployment.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

A. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.

B. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.

C. Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.

D. Uninstall the Teams app for every user profile.

E. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.

Show Answer
Questions 3

You manage the Teams environment for a company. The prepaway company wants to allow their employees to chat with users from another tenant. The other tenant uses Skype for Business.

You add the other company's domain to your federated list. This action does not resolve the issue.

You need to configure the system.

What DNS record should you use?

A. SRV sipfederationtls UDP 100 1 5061

B. SRV sipfederationtls TCP 100 1 5061

C. CNAME sipfederationtls TCP 100 1 5061

D. CNAME sipfederationtls TCP 100 1 5061

E. SRV sipfederationtls UDP 100 1 5061

Show Answer More Questions

Success Stories


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  • Jun 02, 2023
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  • May 31, 2023
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