M8010-238 Online Practice Questions and Answers

IBM Sterling OM provides a single order repository that enables a user to modify, update or track all orders real-time for what type of channel?

A. Field Sales

B. Retail Store

C. Call Center

D. Any combination of channels.

IBM Sterling CPQ has customers in many different verticals. Which combination of verticals reflects most accurately, the CPQ customers?

A. Manufacturing, High Tech, Communication/Media/Entertainment, LifeScience, and Education.

B. Communication/Media/Entertainment/ LifeScience, High Tech, Pharma, Consumer.

C. LifeScience, Manufacturing, Construction, Communication/Media/Entertainment/ Consumer.

D. Manufacturing, High Tech, Communication/Media/Entertainment/ LifeScience, Consumer.

The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.

A. find the optimal price point of a quote

B. handle approvals of quotes

C. make quote negotiations more effective since alternative quotes can be presented to a prospect

D. Both A and B.

What are the 2 Smart Applications examples for IBM Sterling CPQ?

A. Provides Discount Advisor for sales people and calculates Customer Ratings for dynamic approval limits.

B. Provides Discount Advisor for sales people and many CPQ related standard reports.

C. CPQ Datamart and CPQ standard reports.

D. Approval sequence and Customer Ratings for dynamic approval limits.

What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?

A. Sell on the web.

B. Sell across multiple channels.

C. Connect web and in-store experience.

D. Monitor all customer interactions.

What are the characteristics that ensure best performance and scalability of the configuration engine?

A. Stateless design

B. Model caching

C. Both A and B

D. Runtime XML files for models

In which deployment option is the Salesforce.com integration supported?

A. IBM Sterling CPQ on premise

B. IBM Sterling CPQ SaaS Premium

C. IBM Sterling CPQ on Cloud

D. All of the above.

What are the solution capabilities of WebSphere Commerce platform?

A. Sell across direct and extended channels.

B. Support for marketing and merchandizing across channels.

C. Both A and B.

D. Manage enterprise wide product and customer information

What are the complexities that an enterprise strength configurator solution must be able to handle?

A. Meet the functional requirements of the configuration problem at hand.

B. Make it easy for various user types to configure a solution.

C. Provide acceptable response times even if models grow large.

D. All of the above.

Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?

A. Manage orders placed from quotes through IBM Sterling Call Center.

B. Salesforce.com integration.

C. Ability to create catalog and pricing data in Sterling.

D. Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.

In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A. Buy

B. Market

C. Sell and Service

D. Service

What are manual pricing rules?

A. Pricing rules that are automatically applied to a quote by the system.

B. Pricing rules that are suggested by the system for a sales rep to use in a quote.

C. Pricing rules that always require approval by a sales manager if applied.

D. Pricing rules that allow discounting of shipping costs.

What types of changes CANNOT be done in the CPQ on Cloud deployment mode?

A. Configuration of foundation and channels.

B. Interfaces to 3rd party software packages.

C. UI stylesheets

D. Extend DB

What functionality supports Move Add Cancel Delete (MACD) process for service configurations?

A. Lock contracted prices.

B. Execute date validations.

C. Comparison of current with new/changed configurations.

D. All of the above

What business models does WebSphere Commerce support?

A. B2C eCommerce

B. B2C and B2B eCommerce

C. B2C, B2B and indirect selling including B2B2C

D. B2C, B2B and Supply Chain