An organization provides services to businesses and private customers, it is now reviewing. its strategy and needs to ensure that the strategy sufficiently addresses the external perspective. Which question BEST supports this objective?
A. How can we reduce costs?
B. How can we improve operational efficiencies?
C. How do we get to where we want to be?
D. What markets do we serve?
An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition. Which is the NST value proposition for the healthcare user market to include in the strategy?
A. The organization will be able to utilize Innovative technology to develop software apps in faster times to market
B. Shareholder will receive Improve dividends from increased proms without significant Investment
C. Consumers will be able to access advice and request prescriptions quickly at al limes without attending a medical facility
D. Healthcare professionals will be able to promote the services to healthcare users and reduce costs
Which is the BEST description of the relationship between organization's products, services, and resources?
A. An organization's services ate based on the organization's products
B. An organization's products are required for the execution of an activity
C. An organization's resources are combinations of the organization's products
D. An organization's resources are combinations of the organization's services
An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high. Which is the BEST approach to pricing and charging for the services in the new market?
A. Adopt a short-term Increase in the pricing and margins
B. Adjust competitive prices for the market and competition
C. Ensure service costs are clear to the consumers to help regulate prices
D. Establish long-term contracts with fixed prices to help secure future Income
Why might an organization choose to Implement an Innovation even though it does not meet its minimum requirement for "return on Investment' (ROI)?
A. The innovation is low cost
B. The innovation is essential for the a organization to survive
C. The innovation will deliver significant benefit for the organization
D. The innovation is low risk
An organization strategy requires them to continually maintain market relevance. Which approach is the MOST relevant to achieve this objective?
A. Customer 360
B. Digital transformation
C. Employee 360
D. PESTLE analysis
A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units.They want to change so that they
can develop and deploy solutions rapidly In response to constantly changing market needs. How should they change their funding model to support this?
A. Switch 10 funding teams and value streams
B. Switch to funding programmes and protects
C. Provide additional funding lo development and operations
D. Provide additional funding via the research and development budget
An insurance company generates sales from its website, from agents in a call center, and from third parties working for other financial service organizations. The product is very product is very popular and users are generally satisfied. The organization regularly collects and analysis data about service consumers, and this shows users have different levels of satisfaction, depending on how the product was sold.
What should the insurance company consider NEXT to help resolve the situation?
A. Market relevance
B. Omnichannel delivery
C. Customer analytics
D. Customer feedback
An organization is aiming to use an innovative social media platform to improve engagement with young consumers. What should the organization's strategy focus on?
A. Ecosystem disruption supported by operational excellence
B. Market relevance supported by ecosystem disruption
C. Customer and market relevance supported by operational excellence
D. Operational excellence supported by customer and market relevance
Which is a leadership skill that relates to having a digital mindset?
A. Looking at the potential of new tools to meet customer needs
B. Sharing success stories frequently to motivate others
C. Bulking a rapport with regulators and government officials
D. Measuring the success of strategic digital initiatives
An organization identified activities that are performed by many different people who follow detailed procedures to ensure they carry out all the steps. The procedures are very clear, and if staff follow the exact steps in the procedure then the results are always good, but this takes a lot of time.
A. Simple automation
B. Complex automation
C. Intelligent automation
D. Technology replacement modernization
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?
A. Organizational agility
B. Organizational resilience
C. Elimination of waste
D. Uninterrupted delivery
Which parallel model is based on using the Income generated by an existing business model to fund a new digital business model until can fund itself?
A. Cannibalism
B. Erosion
C. Concurrence
D. synergism
Which statement is CORRECT about risk management in digital organizations?
A. All the organization's slaveholders should contribute to risk assessment
B. All risk management efforts should focus on assets owned by the organization
C. All risk management should start by assessing the current state
D. All risks could cause harm to the organization if they are not managed
Which term includes the use of hardware and software to store, retrieve, transmit, and manipulate data?
A. Digital strategy
B. Digital technology
C. Digital transformation
D. Digital business