HEROKU-ARCHITECTURE-DESIGNER Online Practice Questions and Answers

Universal Containers has Role-based Technicians and Managers who handle Service Appointments. Many times, Technicians arrive on-site but are unable to gain access to the customer's equipment. In this scenario, only the Manager has permission to cancel the Service Appointment.

How should a Consultant recommend adhering to this business process?

A. Assign Permission Sets that allow Status Transitions.

B. Allow Status Transitions based on Role.

C. Limit Status Transitions based on Profile.

D. Configure Status Transitions based on Resource Type.

Universal Containers would like to engage contractors and customers directly in their Field Service solution.

Which three options will provide read, write, and edit access to Work Order objects? (Choose three.)

A. Chatter File Connect

B. Partner Community license

C. Customer Community Plus license

D. Customer Community license

E. Chatter Customer Group

The Disaster at Universal Containers would like to schedule Service Appointments from the Dispatcher's Console while taking the Scheduling Policy into consideration.

Which three options are available to the Disaster? (Choose three.)

A. Select a Service Appointment from the list, press the "Change Status" action and "Dispatch".

B. Select a Service Appointment from the list, press the "Candidates" action, and select the best time slot.

C. Select a Service Appointments from the list and press the "Schedule" action.

D. Select multiple Service Appointment from the list and bulk schedule them.

E. Select a Service Appointment from the list, press the "Edit" action and allocate the Resource.

What set of configurations make up Scheduling Policies and let companies adhere to their business constraints and preferences?

A. Service Objectives and Work Rules

B. Service Levels and Work Rules

C. Service Objectives and Work Types

D. Service Contracts and Service Levels

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

A. Product Catalog

B. Site Details

C. Asset History

D. Contact

E. Address

Universal Containers has implemented a Knowledge solution for Agents to provide Field Technicians with information necessary to complete assigned work.

Which two capabilities will now be available? (Choose two.)

A. Manage Attached Articles and Search the Knowledge Base.

B. Attach Knowledge Articles to Work Order Line Items Only.

C. Attach Articles to Work Orders and Work Order Line Items.

D. Include Quick Actions and Global Actions in Attached Articles.

A client requires that their web application's logs are accessible only from within the same isolated network as the application itself. Which solution should an Architect recommend in this scenario?

A. Deploy the application to a Private Space. Provide the Private Space's stable outbound IPs to Heroku's Logplex router to block all logs originating from the Private Space.

B. Deploy the application to a Shield Private Space with Private Space Logging enabled. Forward logs to a destination within the Shield Private Space.

C. Deploy the application to a Private Space. Connect the Private Space to an on-premise logging system using VPN and specify it as a log drain.

D. Deploy the application to a Private Space. Enable Internal Routing to prevent the application's logs from being forwarded outside of the Private Space.

A client's application needs to run in a European country for data residence purposes. What is a consideration in this scenario?

A. When a dyno is cycled, its replacement might run in a different region.

B. European regions are only available for applications running in Private Spaces.

C. Heroku Postgres backup snapshots and dataclips are always stored in the U.S.

D. There is no guarantee that a Heroku Postgres database will be created in the same region as the application that provisions it.

What are 3 examples of backing services, as described in the Twelve Factor app methodology?

A. A database

B. A logging tool

C. An email delivery service

D. A background process with a long running task

Applications on Heroku that use Salesforce REST APIs can use which authentication mechanisms:

A. Username and password with an OAuth connected app

B. None of these

C. OAuth web or user-agent flow in which the user authorizes a connected app using browser redirects

D. Anonymous access without credentials on trusted networks

Which of the following is a Heroku CLI command?

A. heroku create

B. heroku new

C. git pushheroku master

D. git push

Salesforce Connect custom adapters support:

A. Search

B. Cross-object relationships

C. All of these

D. Data paging

Dataclips allows a user to choose which datastore to query. Which type of datastore is supported?

A. Any datastore, provided that you have the connection URL

B. Heroku Postgres

C. Heroku Redis

D. Any datastore connected via Heroku Connect

A client wants to deconstruct a monolithic app into a collection of smaller apps which should be able to send HTTP requests to each other. The smaller apps should not be publicly accessible on the internet. Which Heroku Enterprise features should an Architect recommend to enable this architecture?

A. Heroku and ApacheKafka on Heroku

B. Heroku Connect and Internal Routing

C. Heroku Private Spaces and Heroku Connect

D. Heroku Private Spaces and Internal Routing

A client is building a collection of web apps that will serve short-lived marketing sites during REST. The apps must support HTTPS connections. They also need to scale up and down at unpredictable intervals. The client is not currently a Heroku Enterprise customer. Given the scenario, what should an Architect recommend?

A. Sign up for Heroku Enterprise and deploy each app to a different Private Space

B. Sign up for Heroku Enterprise without deploying the apps to the same Private Space

C. Sign up for Heroku Enterprise and deploy theapps to the same Private Space

D. Deploy the apps to the Common Runtime