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GE0-803 Online Practice Questions and Answers

Questions 4

Which are the typical components of a VOIP SIP solution?

A. IP Communication Server, Telephony Board, and CTI-Link

B. Voice Communications Server, Media Gateway, and IP Communication Manager

C. IP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and Polyhedra database

D. IP Communication Manager, Media Gateway and Telephony Board

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Questions 5

A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application CANNOT include __________.

A. The fully qualified name of the web server that hosts the application

B. The numeric IP address of the web server that hosts the application

C. The name of the first page of the voice application

D. The path to the .XML file

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Questions 6

Which of the following files is an example of a file that is installed into \CN\web\did_url_mappings\2.0?

A. GVPOwner_Admin_.xml

B. 5453.xml

C. Database.xml

D. Start.asp

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Questions 7

Which of the following components listed are considered optional in a GVP 8.1 Solution? (Choose six)

A. Call Control Platform

B. IVR Server

C. Composer

D. Supplementary Services Gateway

E. Speech Server

F. Resource Manager

G. CTI Connector

H. Media Control Platform

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Questions 8

When planning the sizing and capacity for a GVP deployment, which of the following should be considered?

A. In-Front or Behind-the-Switch mode of operation

B. SNMP tools for monitoring network

C. Expected call volume

D. Operating system of the web servers

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Questions 9

EMPS stores all of its configuration information in a Structured Query Language (SQL) format, such as MSSQL or Oracle.True or False?

A. TRUE

B. FALSE

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Questions 10

Which of the following functions does Resource Manager provide in the GVP 8.1.2 environment? (Choose six)

A. Resource Management

B. VoiceXML interpretation

C. Session Management

D. Service Selection

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Questions 11

In GVP 8.1.2, you can set and change logging levels using which of the following?

A. Configuration Manager

B. Genesys Administrator

C. Solution Control Interface

D. All of the Above

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Questions 12

Which of the following statements regarding the integration of GVP and Outbound Contact Server (OCS) is correct?

A. Outbound Contact integrated with GVP provides the ability for Outbound Contact Server (OCS) to trigger outbound calls, which are dialed using GVP, and to receive responses and results

B. Call Progress Detection (CPD) using an IP Communication Server (IPCS) requires Dialogic software, known as Host Media Processing (HMP)

C. GVP can be configured in either IVR-in-Front or IVR-Behind modes

D. All of the above

E. None of the above

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Questions 13

In an In-Front of the Switch configuration using Genesys Framework, __________.

A. The VCS receives all call routing information from the strategy

B. The DNIS must be delivered to the VCS with the call

C. A connection with the IVR Server is required

D. ANI is required to initiate or begin the call.

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Questions 14

The GVP VoiceXML application logic resides on __________.

A. A web server

B. The VCS C. The VPM

D. The IPCM

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Questions 15

Which of the following chararacters should NOT be included in a GVP hostname?

A. Dollar-sign $

B. Underscore _

C. Hyphen

D. At-sign @

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Questions 16

The .xml files provides all of the __________.

A. VCS configuration information

B. Voice application information

C. IPCS configuration information

D. Web server configuration information

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Questions 17

When you make a change to a parameter, such as PopGateway, Route1, Route Type from InBound to OutBound, what needs to happen for this change to go into effect?

A. Restart WatchDog

B. No need to restart anything. New parameter value goes into effect immediately

C. Restart the EMPS

D. Restart MRCP Server

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Questions 18

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

A. IVR Server is unable to contact the Solution Control Interface (SCI)

B. IVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call

C. IVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

D. IVR Server component cannot communicate with the Web Server

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Exam Code: GE0-803
Exam Name: Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP)
Last Update: Mar 23, 2024
Questions: 122 Q&As

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