Joe, a user, has just installed his first home wireless router.
Which of the following tasks should be considered to help secure the unit from any confirmed exploits?
A. Change the router administrator username.
B. Change the router's broadcasting channel.
C. Update the unit's firmware.
D. Use a complex administrator password.
Which of the following would BEST be described as password best practices? (Select THREE).
A. Use of long passwords
B. Sharing passwords with a trusted source
C. Limiting password reuse
D. Keeping default passwords
E. Use of special characters
F. Writing down difficult passwords
Ann, a user, is doing her daily job on her company laptop at a coffee shop. She opens an Internet browser and tries to go to her home page. Instead, she is sent to an unfamiliar website. She clears all temporary files and deletes the history, but this continues to occur.
Which of the following is the cause of the problem?
A. The company has configured a policy on her computer that forces her to stay on their website.
B. Her computer is infected with adware and is redirecting her browser to another site.
C. The memory of the browser is corrupt, and she needs to have the browser reinstalled.
D. She did not reboot her computer after clearing the temporary files.
A technician is typing the password to logon to a system. A user is standing in close proximity to the technician and is able to see the password being typed.
Which of the following BEST describes this situation?
A. Dumpster diving
B. Shoulder surfing
C. Phishing D. Social engineering
A user receives an email containing a link. When they hover the mouse over the link, the actual URL does not match the text in the body of the email and appears to be a string of random characters.
Which of the following is the BEST course of action?
A. Forward the email to a friend to ask for advice.
B. Reply to the sender asking for confirmation that it is safe to open.
C. Delete the email without clicking on the link.
D. Click the link because malware protection software is installed on the computer.
Which of the following file types is used to consolidate a group of files?
A. .rtf
B. .m3u
C. .avi
D. .rar
A user is accessing an online bank account for the first time via an Internet browser.
Which of the following should the user check? (Select TWO).
A. HTTPS before the URL
B. Exclamation point on the status bar
C. Lock symbol in the address bar
D. HTTP before the URL
E. Skull/crossbones symbol in the corner
A user receives an email from the bank stating that the user needs to follow a link and re- enter login credentials due to recent security breaches.
Based on best practices, which of the following actions should the user take? (Select TWO).
A. Inform the ISP.
B. Follow the instructions.
C. Delete the message.
D. Reply to the email.
E. Contact the bank.
Which of the following connectors supports both high definition video and audio?
A. S-video
B. Component
C. HDMI
D. DVI
Which of the following are examples of video connectors? (Select TWO).
A. VGA
B. Serial
C. HDMI
D. eSATA
E. PS/2
Which of the following methods are MOST likely used to reduce the internal temperature of a computer?
A. Install a protective cover
B. Reduce display brightness
C. Air circulation
D. Electronic recycling
E. Liquid cooling
Which of the following is considered an open-source operating system?
A. Windows
B. Chrome OS
C. Mac OS X
D. Linux
You are responsible for technical support at a hospital. Recently, all computers have been upgraded to Windows Vista 64 bit. However, you have a particular custom application that runs only in 32 bit.
What should you do?
A. You will have to uninstall the upgraded operating system.
B. Use compatibility mode to run the 32-bit application.
C. You will need a 32-bit version of Vista, not 64 bit.
D. You will need to get the upgraded 64-bit version of the application.
Which of the following devices has a 15-pin 3 row connector?
A. Joystick port
B. VGA monitor
C. Parallel port
D. Serial port
Which of the following statements about High-Definition Multimedia Interface (HDMI) are true?
Each correct answer represents a complete solution. Choose two.
A. It is capable of delivering the highest quality digital video and multi-channel digital audio on a single cable.
B. It is an interface primarily used to connect hard disk and CD drives in a computer.
C. It is a new I/O bus technology that has more bandwidth than PCI and AGP slots.
D. It has two types of connectors: Type A and Type B.