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EXPERIENCE-CLOUD-CONSULTANT Online Practice Questions and Answers

Questions 4

Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.

What is needed to configure this?

A. Create a moderation rule with the appropriate content criteria.

B. Create a Community moderator with Delete permissions.

C. Create a Community moderator with Approval permissions.

D. Create a moderation rule with the appropriate member criteria.

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Questions 5

What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?

Choose 3 answers

A. Allow members to remove other member from the Experience site if desired.

B. Track Flagging and moderation activity within the Experience site.

C. Allow members to flag posts comments files, and messages that are inappropriate or spam.

D. Designer specific users as moderators so that they can closely monitor the size.

E. Give members Audience Targeting permissions within the Experience site.

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Questions 6

Universal Containers (UC) is planning to create a portal for its global partner network. Users will be assigned a Partner Community license and a role.

Which two things should UC keep in mind when setting up partner roles?

Choose 2 answers

A. Role Hierarchy can only be used if all objects have external OWD set to Private.

B. The default limit for the number of roles for portals is 50,000 per org.

C. Unused roles can be deleted.

D. Once created, roles cannot be deleted.

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Questions 7

Universal Containers is looking to onboard three new partners to the community.

1.

Each partner have a branded experience containing their colors and logo.

2.

Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.

3.

Bronze partners should not have access to the Leas tab. How should an administrator solve for these requirements?

A. Create branding sets, audience targeting, and navigation menu targeting.

B. Create branding sets, audience targeting and a custom Navigation menu component.

C. Create a separate community for each partner with audience targeting.

D. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.

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Questions 8

Which step does the system administrator have to take to create a partner user?

A. Create a partner queue, and add users to it.

B. Select Enable Partner User from the Contact Detail page.

C. Assign the Gold Partner permission to the user.

D. Add the user to the All Partner Portal Users public group.

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Questions 9

Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS's users will need to be logged in to the portal in order to view any Knowledge articles. Outside of Data Categories, what is another way UMS can control Knowledge article visibility?

A. Permission Sets

B. Branding Sets

C. Sharing Rules

D. Audience Targeting

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Questions 10

How can Sharing Sets be used to share records with Customer Community users?

A. Create one Sharing Set and add the objects to share in the Sharing Set.

B. Create one Sharing Set, select the `All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.

C. Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.

D. Create one Set per object and add the Customer Community profiles to each Sharing Set.

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Questions 11

What accurately sequences the necessary steps to create a partner user from an enabled partner account?

A. 1) Edit the user record to assign the correct role/profile. ee 2) View the partner account contact. Single Book 3) Select Manage External User. 4) Select Enable Partner User.

5) Save.

B. 1) View the partner account contact. 2) Select Manage External User. Multiple Books 3) Select Enable Partner Account. 4) Edit the user record to assign the correct role and profile. 5) Save.

C. 1) View the partner account contact. 2) Select Manage External User. 3) Select Enable Partner User. 4) Edit the user record to assign the correct role/profile. 5) Save.

D. 1) Edit the user record to assign the correct role/profile. 2) View the partner account contact. 3) Select Manage External User. 4) Select Enable Partner Account. 5) Save.

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Questions 12

Which three fields are required creating Experience Cloud users using Data Loader?

Choose 3 answers

A. Profile Id

B. First Name

C. Role Id

D. Profile Name

E. Currency

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Questions 13

Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.

What should CK consider before taking action as it inactivates and brings on new sites?

A. Each org can have up to 100 Experience Cloud sites; preview sites don't count toward that limit.

B. Each org can have up to 100 Experience Cloud sites; preview sites count toward that limit but inactive sites do not.

C. Each org can have up to 100 Experience Cloud sites; active, preview, and inactive sites all count toward that limit.

D. Each org can have up to 100 Experience Cloud sites as long as they are active.

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Questions 14

Universal Containers has recently launched a site for its retailers. Retailers able to collaborates with other retailers around topic; however, retail managers aren't' able to see records owned by their peers and subordinates. What should be done to resolve the issue?

A. Retail managers need to be given super User access.

B. Retail managers needs to be put in the execute role in the Role Hierarchy

C. A Sharing Set needs to be created.

D. A sharing Rule needs t be created.

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Questions 15

The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.

What should the site administrator do to ensure they are able to set up partner users correctly?

A. Double-check that the partner profile has been added to the CK site.

B. Ensure that the Account has been enabled as a partner Account.

C. Double-check that the provided email addresses are correct.

D. Ensure that the Contacts under the Account are enabled as partner users.

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Questions 16

Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC's Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.

Which template should UC select when building its site?

A. Customer Service

B. Customer Account Portal

C. Partner Central

D. Help Center

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Questions 17

Ursa Major Solar created a public knowledge base where both authenticated customers and unauthenticated guest users can view Known articles as a self-service option to troubleshoot issues. When creating a Knowledge article, which checkbox should be selected so that all users can view the articles?

A. Visible to Partner

B. Visible to Customer

C. Visible to Public Knowledge Base

D. Visible to Anyone

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Questions 18

Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event. Where should BC look for potential Lightning Bolt solutions?

A. Salesforce AppExchange

B. Salesforce Accelerator Directory

C. Salesforce Accelerator Catalog

D. Salesforce Connect

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Exam Name: Salesforce Certified Experience Cloud Consultant
Last Update: Apr 19, 2024
Questions: 167 Q&As

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