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EX0-101 Dumps

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EXIN EX0-101 dumps - 100% Pass Guarantee!

Rating: 4.8

Vendor: EXIN

Certifications: EXIN Inc Certification

Exam Name: ITIL Foundation V 3.0 & ITIL Foundation

Exam Code: EX0-101

Total Questions: 80 Q&As

Last Updated: Apr 16, 2024

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EX0-101 Q&A's Detail

Exam Code: EX0-101
Total Questions: 80

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EX0-101 Online Practice Questions and Answers

Questions 1

Which process is responsible for providing the rights to use an IT service?

A. Incident management

B. Access management

C. Change management

D. Request fulfillment

Show Answer
Questions 2

Which one of the following is the BEST definition of reliability?

A. The availability of a service or component

B. The level of risk that affects a service or process

C. How long a service or configuration item (CI) can perform its function without failing

D. How quickly a service or component can be restored to normal working order

Show Answer
Questions 3

Which of the following activities are performed by a desk?

1.

Logging details of incidents and service requests

2.

Providing first-line investigation and diagnosis

3.

Restoring service

4.

Implementing all standard changes

A. All of the above

B. 1, 2 and 3 only

C. 2 and 4 only

D. 3 and 4 only

Show Answer
Questions 4

Who is responsible for defining metrics for change management?

A. The change management process owner

B. The change advisory board (CAB)

C. The service owner

D. The continual service improvement manager

Show Answer
Questions 5

Which process is responsible for the availability, confidentiality and integrity of data?

A. Service catalogue management

B. Service asset and configuration management

C. Change management

D. Information security management

Show Answer More Questions

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