Vendor: EXIN
Certifications: EXIN ITIL
Exam Name: ITIL Foundation (syllabus 2011)
Exam Code: EX0-001
Total Questions: 425 Q&As
Last Updated: Apr 17, 2024
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VCE
EXIN EX0-001 Last Month Results
EX0-001 Q&A's Detail
Exam Code: | EX0-001 |
Total Questions: | 425 |
CertBus Has the Latest EX0-001 Exam Dumps in Both PDF and VCE Format
EX0-001 Online Practice Questions and Answers
The consideration of value creation is a principle of which stage of the service lifecycle?
A. Continual service improvement
B. Service strategy
C. Service design
D. Service transition
Which statement about the emergency change advisory board (ECAB) is CORRECT?
A. The ECAB considers every high priority request for change (RFC)
B. Amongst the duties of the ECAB is the review of completed emergency changes
C. The ECAB will be used for emergency changes where there may not be time to call a full CAB
D. The ECAB will be chaired by the IT Director
Which one of the following is an objective of service transition?
A. To negotiate service levels for new services
B. To ensure that service changes create the expected business value
C. To minimize the impact of service outages on day-to-day business activities
D. To plan and manage entries in the service catalogue
Identify the input to the Problem Management process.
A. Request for Change
B. Problem Resolution
C. Incident Records
D. New Known Errors
Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what?
A. Service level requests
B. Changes and Releases
C. Password resets
D. Incidents and Problems
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