EDUCATION-CLOUD-CONSULTANT Online Practice Questions and Answers

A consultant is enabling Course Connections for the first time in the Education Data Architecture. What should the consultant do first?

A. Run Course Connections Backfill.

B. Set up Course Offering Schedule.

C. Disable Course Enrollments.

D. Set Record Types for Course Connections.

Recruitersat an institution are evaluating tools to enhance their email. They want to see when a student has opened an email or clicked on a link. Recruiters also want to insert time slots directly from their calendar into an email and allow students to choose themeeting time.

Which solution should the consultant recommend?

A. Gmail Integration

B. Custom automation

C. Einstein Activity Capture

D. Salesforce Inbox

TheAdvancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality. Which solution should the consultant recommend?

A. App on the AppExchange

B. Elevateand Giving Pages

C. Gift Entry Manager

D. Event Monitoring

The Executive Education department uses Salesforce to track sales of custom education programs to corporations andorganizations. The department director needs to know the pipeline of custom programs. How should the consultant meet this business requirement?

A. Create custom report type.

B. Use an Opportunity report.

C. Set up an Affiliations report.

D. Configure a list view.

The Alumni Association is interested in using Education Cloud tosupport its operations. The association track alumni interested board networking activities, and manages fundraising.

Which two Education Cloud considerations should the consultant discuss with the Association?

Choose 2 answers.

A. Configure Relationshipsto track alumni connections.

B. Use Grants Management to track alumni scholarships.

C. Install Insights Platform to understand alumni data.

D. Leverage a third-party app to support event management.

The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low. What should the consultant recommend?

A. Power of Us Hub

B. Trailblazer Community

C. Trailhead

D. Salesforce Einstein

A consultant for university has built customizations in a sandbox environment that is a different version from the production org. What should theconsultant do first to avoid any issues?

A. Package the customizations, refresh the sandbox and reinstall the customization.

B. Manually update the production org by installing the release update from Github.

C. Submit a case to Salesforce Support to update the production org.

D. Deploy the customizations into the production org via change sets.

A large university has a Career Service Center that provides career advice to current students and alumni. Staff provide advice ...... the phone, via email and face-to-face. Students and alumni are served on a first come, first served basis and are rarely assigned to a specific advisor.

What should the consultant recommend to meet the requirement?

A. Success Teams

B. Queue Management

C. Appointment Scheduling

D. Assignment Rules

An Admissions Department is evaluating data analytics tools to help determine the likelihood that accepted students will enroll at its school. Which solutionshould the consultant recommend?

A. Advisor Link Pathways

B. Tableau Prep Builder

C. Einstein Next Best Action

D. Einstein Prediction Builder

Student Services is preparing to migrate student Incident and Incident Resolution data from its old system to a Salesforce.org that uses the Education Data Architecture (EDA).

Which two objects should the consultant use? Choose 2 answers.

A. Attribute

B. Case

C. Case Comment

D. Behavior Response

A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising. What is requiredto use Student Success Hub?

A. Education Data Architecture

B. Customer Community license

C. Pathways

D. Field Service

A university dean wants to refer students for summer engineeringinternships and requests a list of people who earned high final scores in the Intro to Civil Engineering class. Which objects should the consultant include in the report?

A. Program Enrollment with Contact

B. Term Grades with Contact

C. Education History with Account

D. Course Connections with Academic Program

Staff in Continuing and Professional Education use Salesforce and Pardot for marketingand management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.

Which datamanagement strategy should the consultant recommend for course payment information?

A. Migrate course payments to pardot and Salesforce.

B. Manage course payments in the transaction system and Pardot.

C. Manage course payments in the transaction system.

D. Integrate course payments from Salesforce to the transaction system.

A university is implementing a student community and rolling it out to 20,000 students. The IT manager is concernedabout the large increase in users accessing the system at any one time. Which three steps should the consultant recommend? Choose 3 answers

A. Develop a Performance Testing Strategy.

B. Confirm the university has enough login licenses.

C. Identify areas that may impact governor limits.

D. Use a third-party testing automation tool.

E. Log a case with Salesforce Support to increase limits.

The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.

What should the consultant discuss with the client?

A. Unlimited Edition requires a full Salesforce license.

B. Education Data Architecture requires a Community license.

C. The business user case requires a Lighting Platform Plus license.

D. The business user case requires a full Salesforce license.