C_C4H630_21 Online Practice Questions and Answers

What would you use activity indicators as building blocks for? Note: There are 3 correct answers to this question.

A. Activities

B. Actions

C. Segments

D. CX flows

E. Extensions

Which SAP Customer Data Platform concept directly relates to data privacy enforcement?

A. Processing purpose

B. Contextual Customer Profile

C. Unified Customer Profile

D. Application library

Which of the following methods are supported in SAP Customer Data Platform to create the action model? Note: There are 2 correct answers to this question.

A. Adding nodes and assigning their attributes via the REST API

B. Manually adding nodes and assigning their attributes in the console

C. Dragging and dropping a JSON file that contains the schema structure onto the canvas

D. Dragging and dropping a CSV file that contains the schema structure onto the canvas

How can data be ingested into SAP Customer Data Platform? Note: There are 2 correct answers to this question.

A. Using the source application

B. Using the Ingestion API

C. Uploading a CSV/JSON file in the console

D. Entering data manually in the console

What is the recommended way to obtain the application key and secret for authorization of REST API calls to SAP Customer Data Platform?

A. By accessing the Event Listener tab after configuring the event

B. By creating an application user in the Administration dashboard

C. By configuring the connector in the Connector Studio

D. By creating a server application from the application library

Which of the following activation methods can actions be used with? Note: There are 2 correct answers to this question.

A. CX milestones

B. CX flows

C. CX journeys

D. Audiences

What does the Overview tab display in the customer dashboard?

A. Reporting of customer order activities that are part of the customer profile

B. Identifiers that are used in matching the customer profile

C. Aggregate reports of all activities that are part of the customer profile

D. All the activities and segments and processing purpose for the customer profile

You are using predictive indicators to configure predictive models and view results.What types of models can you design? Note: There are 3 correct answers to this question.

A. Predict actions for groups.

B. Predict events for groups.

C. Predict churn probabilities for groups.

D. Predict churn probabilities for profiles.

E. Predict customer lifetime value for profiles.\W EXACTPREP" #1 Certification Exam Roadmap

Which of the following are steps in a CX flow? Note: There are 3 correct answers to this question.

A. Flow control

B. Decision

C. Trigger

D. Condition

E. Connector

You want to create a calculated indicator. What attributes from the customer schema can you use? Note: There are 3 correct answers to this question.

A. Activity indicators

B. Actions

C. Events

D. Profile

E. Segments

What query syntax do you use for searching customers belonging to a segment using REST API?

A. select * from profile where segments.=

B. select * from profile where having(segments, (Segments.name = and segments.value=))

C. select * from profile where attributes.=

D. select * from profile where having(segments, (attributes.segment= and attributes.value=))

Which of the following flow controls are supported in CX flows? Note: There are 2 correct answers to this question.

A. Notify

B. Wait until duration

C. Join

D. Split

Which of the following are general import guidelines? Note: There are 3 correct answers to this question.

A. The SAP Customer Data Platform instance should be switched to maintenance mode during an import process.

B. Metadata fields should be used during an import process.

C. Activities containing segments and activity indicator information should be imported individually.

D. CX flows should be deactivated for data imports.

E. Imported data file size should not exceed 250 MB.

You are importing primary customer residential address data into SAP Customer Data Platform. What is the recommended type of schema to model it?

A. Profile

B. Accounts

C. Data store

D. Activity

In the customer search dashboard in the SAP Customer Data Platform console, you see a customer profile name showing as UNKNOWN. What does this indicate?

A. The customer profile name is only visible in the Unified Customer Profile view.

B. The customer profile name is generated from the identifier cookie ID.

C. The customer profile is missing first and last name.r

D. The customer profile does not have CIAM ID maintained.