C_C4H410_21 Online Practice Questions and Answers

Which data is synchronized bi-directionally between SAP Sales Cloud and SAP CRM on premise? Note: There are 2 correct Answers to this question.

A. Contacts

B. Pricing

C. Promotions

D. Leads

You need to split and distribute the opportunity revenue, but you do NOT see a particular employee in the list while performing the distribution. What must be the reason for this? Please choose the correct answer.

A. The employee is NOT part of the account team.

B. The employee is NOT part of the sales team.

C. The employee is NOT part of the sales organization.

D. The employee is NOT part of the sales org. unit.

Which of the following are social channels that can be utilized in SAP Sales Cloud? Note: There are 3 correct Answers to this question.

A. Linkedln

B. Instagram

C. WeChat

D. TikTok

E. YouTube

You want to set up the system to send an e-mail notification every time a contact person is added to an account. Which feature do you use?

A. Feeds

B. Workflow rules

C. Web services

D. Notifications

During sales order sim-ulation, what are the possible pricing statuses that can be returned? Note: There are 2 correct Answers to this question.

A. Calculated successfully

B. Calculation rejected

C. Not calculated

D. Calculation simulated

What is a workflow rule used for? There are 2 correct answers to this question.

A. To set up automatic e-mail notifications

B. To define and activate rules for automatic field updates

C. To set up the organizational work distribution

D. To define and activate an approval process

How can you give a business user access to a work center view? There are 2 correct answers to this question.

A. Copy the access rights from a business user who already has access to the work center view

B. Assign the business user to the territory structure

C. Use business scoping to activate the work center containing the view

D. Create a business role that has access to the work center view and assign it to the business user

Which of the following are characteristics of change projects? Note: There are 3 correct Answers to this question.

A. Change projects can only be created in test systems.

B. When change projects are created, a copy of the live project is created.

C. Only one active change project can exist in the system at a time.

D. Change projects can be created in production systems.

E. Multiple change projects can exist at the same time.

You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration? There are 2 correct answers to this question.

A. Synchronize and exchange leads

B. Synchronize and exchange appointments

C. Create opportunities

D. Create and access contacts

Which sales planning dimensions can you use to define a sales target plan? Note: There are 2 correct answers to this question.

A. Product list

B. Employee

C. Account team

D. Sales unit

What is the parameter on which sales team determination is based?

A. Primary contact person

B. Party role

C. Follow-up opportunity

D. Territory

What account attributes can be used to define rules and calculate territory assignment on an account? Note: There are 2 correct Answers to this question.

A. ABC Classification

B. ERP Sales Area

C. Competitors

D. Product

Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements? Please choose the correct answer.

A. Access Control

B. Access Context

C. Access Restriction

D. Access Rights

Which views can you use to see the visit planner screen? Note: There are 2 correct Answers to this question.

A. Map view

B. Timeline view

C. Table view

D. Tile view

What happens during the lead aging notification process? Note: There are 2 correct answers to this question.

A. The manager of the sales representative receives the notification.

B. The sales representative of the lead receives the notification.

C. A new high-priority notification is triggered after the first notification expires.

D. By default, the priority for the notification is set to high.