C8010-241 Online Practice Questions and Answers

A retailer's delivery rules do not allow shipping for an open box television (TV) that is more than 150 miles away. However, they do support moving this TV through a network of stores that are spread throughout the country, until it reaches a store that supports delivery to the customer. The retailer needs to configure such a multi-hop transfer of inventory through the supply chain and provide an accurate promise date to a customer who is over 1000 miles away from the store with the open box TV. In order to do so, Sterling Order Management considers all the following configuration settings EXCEPT for:

A. Receiving store calendar.

B. Receipt Processing Time.

C. Delivery resource pool capacity.

D. Transfer relationship across stores.

Which of the following Sterling Call Center business requirements CANNOT be implemented using the out of the box application?

A. Monitor orders for FTC compliance.

B. Schedule appointments for delivery items.

C. Initiate returns and refunds to customers immediately, if required.

D. Retrieve a WebSphere Commerce shopping cart from the Sterling Call Center.

An enterprise dealing with electronic appliances fulfills customer orders using Sterling Order Management. The enterprise uses multiple distribution centers to ship the orders. Due to the size and weight of the items, a shipment can be shipped in multiple boxes. The enterprise would like to provide tracking information of the boxes to its end customer, and would also like to bill the customer only once per shipment. Which of the following options will be a good way of modeling this requirement?

A. The various boxes and the associated tracking number can be modeled as containers within a shipment. Shipment level invoice can be raisedto ensure the customer is invoiced only once per shipment.

B. The various boxes and the associated tracking number can be modeled as a hang-off table to YFS_SHIPMENT. Shipment level invoice can beraised to ensure the customer is invoiced only once per shipment.

C. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Order line level invoicing can be used to invoice the customer once per shipment.

D. Since the carriers treat each box as a separate shipment, the various boxes and the associated tracking number should be modeled asindividual shipments. Deliver Shipment transaction can be used to group shipments delivered to the customer create a single invoice.

There are four nodes defined in Sterling Order Management, with the following distances from the ship-to address within a Distribution Group: Node1 - 30 miles Node2 - 40 miles Node3 - 60 miles Node4 - 75 miles All these have the resource capacity to deliver and install a product. While sourcing the order, the business wants the application to first consider the nodes within a 60 mile radius. If no resource capacity is found, it should then consider all the nodes in the Distribution Group regardless of the distance. How can this requirement be configured in the Sterling Distributed Order Management system?

A. Configure a scheduling rule to optimize the sourcing path based on the distance.

B. Configure sourcing rule based on expand to the next sourcing sequence to minimize number of shipments.

C. Configure sourcing rule based on shipping and delivery inventory window, and specify the radius on the order line.

D. Configure a sequence of sourcing rules based on the radius; the system will expand only those nodes in the Distribution Group whose distancefrom the ship-to location is within the set radius.

The current implementation of Sterling Selling and Fulfillment Suite is interfaced with a payment system for credit card processing. How would a solution designer efficiently handle the payment system's "Service Unavailable" error during payment authorizations?

A. Set the retryFlag to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

B. Record the "Service Unavailable" error failures in a custom table and process them using a custom agent.

C. Set asynchRequestProcess to "Y" in the YFSCollectionCreditCardUE output for the "Service Unavailable" error.

D. No action is required. The Sterling Payment Agents will automatically handle the "Service Unavailable" error.

The following configuration has been defined in Sterling Order Management:

Which two of the following statements are TRUE?

A. B1 and B2 can share catalog data.

B. Inventory created in the context of B1 can be used for B2 orders.

C. Configuration data modified by C1 is automatically reflected to B1 and B2.

D. Customers created in the context of B1 and B2 can be shared across enterprises.

E. Customers created in the context of B1 and B2 cannot be shared across enterprises.

Which three of the following are TRUE in a single instance multi-schema deployment?

A. Additional schemas can be added to an existing enterprise.

B. Ship nodes can be shared across enterprise in separate schemas.

C. Enterprises upgrade independently, due to isolation of Transaction data.

D. Enterprises can inherit rules from another enterprise within different Configuration schemas.

E. Enterprises can inherit rules from another enterprise within this same Configuration schema.

F. Application server monitoring/maintenance can be performed at an aggregate level across all schemas.

Refer to the following image for details on ORDER number "Y10001"

A customer wants to return three quantities of an item to a business. The business requirement is that 50% of the shipping charge should be refunded for any partial return.

How can a solution designer model the refund upfront and monitor the receipt of goods?

A. Call repriceOrder API for the return order document type.

B. Implement YFSOrderRepricingUE for the return order document type.

C. Call getOrderPrice API and invoke YPMCalculateShippingCharge user exit at order level.

D. Out of the box configuration is available in Sterling Order Management.