C7010-013 Online Practice Questions and Answers

Which three of the following items are workflow activity types?

A. Automatic

B. Route

C. Event

D. Loop

E. Transition

F. Notification

Which three of the following statements about locations are true?

A. Locations represent the work places of the users

B. Each location must have a unique address

C. Locations are organized within a hierarchy

D. Locations are elements within the organization structure

E. Each location can have its own holiday schedule

F. Each location has its own lead position

Which template type should the caseworker use?

A. Microsoft Word

B. PDF

C. XSL

D. OpenOffice

E. Attachment

In which three of the following ways can representatives be registered?

A. As nominees who receive benefits on behalf of persons

B. As product providers for participants

C. As correspondents for participants or cases

D. As service suppliers for participants

E. As administrators for participants

F. As contacts for participants

A client claims that he was injured while performing work for his employer. The employer, however, claims that the client's injury occurred while he was playing sports during the weekend.

A. Screening

B. Integrated

C. Investigation

D. Assessment

E. Issue

Which three of the following are valid statuses for a product delivery case?

A. Aborted

B. Rejected

C. Suspended

D. Approved

E. Re-submitted

F. Open

Issue cases are created for which of the following purposes?

A. To manage recovery of overpayments

B. To issue receipts when monies are received by the financial user

C. To identify issues when workflow processing encounters an unplanned event

D. To manage and resolve discrepancies in evidence identified on cases

Eligibility or determination rule sets are assigned to which two of the following case types?

A. Screening

B. Product delivery

C. Assessment

D. Integrated

E. Investigation