MB2-700 Questions and Answers

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Microsoft Dynamics CRM 2013 Applications: MB2-700

Rating: 4.7

Vendor: Microsoft

Certifications: Microsoft Certified Professional

Exam Name: Microsoft Dynamics CRM 2013 Applications

Exam Code: MB2-700

Total Questions: 95 Q&As

Last Updated: Dec 14, 2021

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Same Questions from the Latest Real Exam

MB2-700 Online Practice Questions and Answers

Questions 1

You are creating a case from an email message by using the Microsoft Dynamics CRM Outlook client.You need to complete the task by using the least number of steps. What should you do?

A. Create a new case from the Outlook email message by using the Track and Convert To Case features. Set the Customer field of the case to the account of the person who sent the email message.

B. Track the email message from Outlook in Microsoft Dynamics CRM. Create a case in Microsoft Dynamics CRM and set the Customer field of the case to the account of the person who sent the email message. Change the Set Regarding field on the email message to the case.

C. Track the email message from Outlook in Microsoft Dynamics CRM by using the Track feature. Use the View in CRM feature to open the Microsoft Dynamics CRM email record. Convert the Microsoft Dynamics CRM email message to a case after the Microsoft Dynamics CRM email record opens.

D. Create a new case from the Outlook email message by using the Set Regarding feature. Set the Customer field of the case to the account of the person who sent the email message.

Show Answer
Questions 2

A manager is setting work hours and service restrictions for the resources in a company.

What is the smallest unit of time that he can use to define work hours and breaks?

A. 1 minute

B. 15 minutes

C. 30 minutes

D. 1 hour

Show Answer
Questions 3

You are creating a contract from a Contract template. Which three items are valid allocation units?(Choose Three)

A. Coverage dates

B. Service level agreement

C. Time

D. Code

E. Number of cases

F. Region

Show Answer More Questions

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