M2070-740 Online Practice Questions and Answers

Which of these are solutions available using Watson Content Analytics?

A. Customer Insight

B. Crime Analytics

C. Healthcare

D. All of the above

In Malaysia Bii Maybank eliminated the time it takes to open a new account and dramatically increased customer satisfaction in the process. By how much did Bii Maybank reduce account opening time?

A. 22 percent

B. 33 percent

C. 41 percent

D. 60 percent

What is one way Case Manager supports dynamic case handling?

A. Case workers can view and start new tasks for a case "on the fly".

B. Case workers can close and reopen tasks as often as they want.

C. Work is routed to case workers based onbusiness rules.

D. Case workers can create comments on cases, documents, and tasks whenever they need.

Content Consolidation is best provided by:

A. IBM Content Manager

B. IBM Connections Enterprise Content Edition

C. IBM Content Foundation

D. None of the above

What is Content Manager OnDemand "optimized" for?

A. Workflows

B. Content Analytics

C. Individual documents

D. Large scale storage of print output

Which of the following is a reason that a General Counsel of Litigation might be interested in IBM eDiscovery Management?

A. Excess, unpredictable and rising legal and eDiscovery costs

B. Matter "handshakes" between legal and outsourced attorneys

C. It can cost $3,500 per custodian to review for eDiscovery

D. Artificial intelligence can now completely replace the review of collected documents by attorneys

IBM Content Navigator is commonly referred to as:

A. An ECM plug-in

B. The Content Experience Platform

C. CN8

D. Caravan

Which of the following is NOT included in the IBM Records and Retention Management solution?

A. Advanced visualizations and machine learning technology for records classification to help organizations gain insight into data usage, data value, and clean up legacy data

B. A DoD V5015 Certified Records Management application which supports regulatory compliance for record keeping, automates records capture, records retention and disposition

C. Statement presentment and report management to generate a fast and significant ROI by reducing print and storage costs

D. An application to manage the global retention schedule, records taxonomy and legal citation library with auditing support for schedule changes and jurisdictional differences in the retention policy

What are the key characteristics of ICM target customers?

A. Highly regulated industries

B. Industries where the product is often document: Financial Service. Banking and Insurance

C. Industries where a lot of responsibility is given to the decisions of individual knowledge workers

D. All of the above

Which is not a "Top of Mind" need for case interested executives?

A. Effectiveness of core LOB applications

B. Providing comprehensive visibility into process metrics, spend and customer satisfaction

C. Increasing IT spending

D. Adhering to regulatory compliance and maintaining proper controls and records

IBM Case Manager includes key differentiators across the competition including:

A. Based on an industry leading BRMS (business rules) platform

B. Rapid time-to-value with template support and a LOB based design environment

C. Based on an industry leading collaboration platform

D. All of the above

Which of these are common use cases for OnDemand?

A. Customer Service, eBPP and back office reports

B. Case Management or Advanced CaseManagement

C. Active data, check in - check out

D. Scanning paper documents to start a workflow

Which of these groups are OnDemands major competitors?

A. CA. Microsoft, SAP

B. ASG/Mobius,EMC,CA

C. Oracle, SAS,Apple

D. EMC,Microsoft,Oracle

Which of the following is not considered a "top of mind" consideration for implementing Value Based Archiving?

A. Reducing the risk potential for sharing sensitive, inappropriate, or private information

B. Finding "smoking gun" emails before they can be used against you

C. Elimination of redundant, obsolete, and trivial content

D. Capturing email for compliance and legal purposes

Which of the following increases the cost and complexity of the collection process?

A. Employees undertaking their own collection process without organizational authorization.

B. The migration of enterprise data to unsecured personal mobile devices.

C. Arduous chain-of-custody documentation on diverse data sources, collection methods and rising information volumes.

D. Intensive post-review computational analysis.