Vendor: EXIN
Certifications: EXIN Inc Certification
Exam Name: ITIL foundation certificate in it service management(exin)
Exam Code: EX0-100
Total Questions: 120 Q&As
Last Updated: Apr 20, 2024
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EXIN EX0-100 Last Month Results
EX0-100 Q&A's Detail
Exam Code: | EX0-100 |
Total Questions: | 120 |
CertBus Has the Latest EX0-100 Exam Dumps in Both PDF and VCE Format
EX0-100 Online Practice Questions and Answers
What is a request to replace something within the IT infrastructure called?
A. Request for Change
B. Replacement Request
C. Request for Release
D. Service Request
A process is a logically coherent series of activities for a pre-defined goal. What is the process owner responsible for?
A. the result of the process
B. describing the process
C. implementing the process
D. setting up the process
What is meant by the urgency of an incident?
A. the time needed by IT Services to resolve the incident
B. the degree to which the incident gives rise to a deviation from the normal service level
C. the degree to which the solution of an incident tolerates delay
D. the relative importance of the incidents when handling them
Which ITIL process has the task of classifying incoming interruption reports?
A. Change Management
B. Problem Management
C. Security Management
D. Incident Management
Which ITIL process verifies that the modifications which have been made to the IT infrastructure have been properly documented?
A. Configuration Management
B. Problem Management
C. Incident Management
D. Availability Management
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