CD0-001 Online Practice Questions and Answers

A customer is performing incremental backups nightly. At the end of the month they review a list of documents that have reached their end of life and determine if they can be destroyed. Which of the following BEST describes the records storage management process?

A. The customer does not have a records management process.

B. The customer has an informal records management process.

C. The customer has a formal records storage management process.

D. The customer has a document capture process.

Which of the following are elements of a communication plan?

A. Ethernet and TCP / IP

B. Project charter and project plan

C. E-mail and FTP

D. All-hands meetings and intranet postings

The technician is required to implement a proof-of-concept for a proposed solution. Which of the following would absolutely be included on the proof-of-concept document?

A. Final purchase price for the software

B. Software escrow agreement

C. Required items to be tested and proved

D. Purchase order terms and conditions

What are common levels of security when accessing a document in a Document Management System?

A. Read-only, write access and full access.

B. A hidden document and an unhidden document.

C. A protected document and an unprotected document.

D. No access, read access, write access and delete access.

When library services are assigned for a document management system, what elements should be discussed with the customer?

A. Integration aspects, user interface

B. Versioning, document life cycle, attributes

C. Scanning, image enhancement, display of image

D. View and edit applications, on-line content conversion

Which of the following would NOT be a part of the requirements document that would be presented to a client?

A. Project timeframe

B. Total cost of ownership

C. Implementation objectives

D. Characteristics of paper to be scanned

A customer's solution requirements can be addressed by implementing either a client/server or a

Web-based system. What factors other than cost should be considered?

A. The hardware and software required to run the product.

B. What the system integrator feels more comfortable implementing.

C. The amount of client side functionality and the degree of local administration required.

D. Stability, location, number of dedicated resources, and overall flexibility of the solution provider'smanagement and staff.

A legal firm with three locations must be able to print, scan, distribute, and OCR black and white typed documents among all locations. The network is a Windows 2003 Active Directory domain with Windows XP clients. Each locations LAN is running at 100 Mbps. The locations are connected via three Mbps Digital Subscriber Lines (DSL). Each location will need to scan and print approximately 500-1000 sheets daily. What is the minimum recommended resolution for black and white scanned images used in OCR?

A. 75 dpi (3 dots per mm)

B. 300 dpi (12 dots per mm)

C. 400 dpi (16 dots per mm)

D. 600 dpi (24 dots per mm)

What is the technology that places computer-generated documents directly onto storage media?

A. OLE

B. MICR

C. COLD/ERM

D. Microfiche

The process of scanning historical paper based documents is known as:

A. Pre Fetching

B. Backfile Conversion

C. Day Forward Scanning

D. Hierarchical Storage Management (HSM)

A client receives a minimum of 1,000 daily incoming documents. All daily incoming documents must be in the system by close of business on the day received. Presently, there is no imaging solution. In the discovery phase of this project the consultant determines that the client has two staff members that will be scanning these incoming documents. The client is considering including eleven indexes on each document. Which of the following is the BEST method?

A. No index is needed. The OCR text search will allow the documents to be searched and retrieved.

B. Have the imaging staff apply the eleven indexes on each document so client may be assured of successful searches. However, daily incoming will be limited to 700 completed images daily.

C. Recommend that the client use two to four index fields on each document to keep labor costs down, scan all daily incoming documents, and still be able to retrieve any document.

D. Include eleven index fields and hire one additional staff member to assist in scanning and indexing. Daily incoming documents will be completed by the end of the work day.

Certkiller has requested a document imaging solution, and a consultant has completed interviews with the

project leader and key personnel during the analysis of the Certkiller 's document imaging requirements.

Which of the following is the next logical step for the consultant to take?

A. Recommend a solution.

B. Create a summary report

C. Identify possible solutions

D. Map the final document flow.

Who should retain the project documentation and archive after the implementation has been completed?

A. IT Manager

B. Project owner

C. Consultant

D. Technical project leader

Which of the following is an element of a records storage management process?

A. LDAP

B. Critical path schedule

C. Shared folder on a network server

D. Retention and disposition schedule

A client is requiring print cost reduction. Which of the following should FIRST be considered?

A. Suggesting use of a recyclable toner cartridge

B. Tracking the print volume by use of printer management software

C. Setting a limit of print volume by use of printer management software

D. Suggesting use of an optional double-side unit for the printing device