Quality Control activities are what type of cost in the Cost of Quality concept?
A. Product Cost
B. Appraisal Cost
C. Preventive Cost
D. Failure Cost
Which of the following is the best example of 'Manage by Fact'?
A. Meeting the desired results
B. Managing to meet the customer requirements
C. Identify goals for desired business results D. Using metrics data for performing appraisals
It is mandatory that the facilitator be an expert in the subject matter under discussion.
A. True
B. False
The following are conflict management strategies, EXCEPT:
A. Withdrawing
B. Smoothing
C. Compromising
D. Group Ranking
A valid use of an IT measurement program is to record quantitative data that will be used in an employee performance appraisal.
A. True
B. False
As it relates to CMM/CMMI, the acronym KPA stands for:
A. Key Process Areas
B. Key Product Assessment
C. Key Program Area
D. Kappleman Procedure Appraisal
E. None of the above
Causes of Variation that are typically "external" to the process are referred to as:
A. Special Causes of Variation
B. Common Causes of Variation
C. Separate Causes of Variation
D. None of the above
The term used to describe the extent to which an organization is willing to take risks is:
A. Risk Mitigation
B. Risk Assessment
C. Risk Appetite
D. Risk Response
"Requirements gathering" accurately describes the process of defining business requirements.
A. True
B. False
"Test First" is a technique mostly used in __________.
A. Object Oriented Methodology
B. Extreme Programming
C. Waterfall Model
D. SDLC Model
Which of the quality factors is a consideration when resources are very expensive?
A. Reusability
B. Flexibility
C. Portability
D. Maintainability
Which of the following quality factors normally has a negative impact on all other factors?
A. Testability
B. Portability
C. Efficiency
D. Correctness
Forced Choice Matrix tool can be used for:
A. Defect Reporting
B. Defect Tracking
C. Defect Prioritization
D. Defect Analysis
Use Case Development typically results in a series of related tests called ____________________.
A. Business Case
B. Scenarios
C. Flows
D. Goals
-- Exhibit -
-- Exhibit -In the diagram, the arrow labeled A points to an event on the control chart which is:
A. Under Control
B. Over Control
C. Out of Control
D. In Control
E. Irrelevant