C2070-586 Online Practice Questions and Answers

Which two items are always part of a case management solution? (Choose two.)

A. Analytics

B. Content objects

C. Database lookups

D. Process fragments

E. System integrations

A customer is looking for assistance in determining a backup strategy. Which statement is true regarding backup of the ICM solution?

A. A Hot Backup can be performed if the operating system is AIX.

B. A Hot Backup cannot be performed because Business Space prevents it.

C. A Hot Backup cannot be performed because of the difficulties of ensuring in-flight transactions.

D. A Hot Backup can be performed because ICM provides additional features to permit this process.

Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface?

A. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true.

B. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false.

C. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have access.

D. Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users.

Which tool is used to register External Data Services (EDS) with IBM Case Manager?

A. Workplace XT

B. Filenet Enterprise Manager

C. Filenet Deployment Manager

D. IBM Case Manager Administration Client

How do you configure who is allowed to create a case in a production environment?

A. In the Mashup Center Space Manager, using the Share function to include the user in the Edit List.

B. In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog.

C. In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user.

D. In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the user.

A solution designer is given the following requirements for an ICM solution. 1. Case workers should have the ability to view and edit form data when processing a work item. 2. Changes to the form data can be saved in the step processor. Which two actions need to be performed to meet this requirement? (Choose two.)

A. Add a form attachment and expose that attachment to the step in the step editor in Case Builder.

B. Add a form attachment and expose that attachment to the step in the step editor in the Forms Designer.

C. Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the target object store.

D. Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the design object store.

E. Configure the Case Form widget to use a form attachment. The form data objects can be stored only in the case folder or case sub folders in the target object store.

When designing a task, what is the purpose for creating a system step?

A. To configure within Process Designer the ability for a custom UI Step.

B. To configure within Case Builder the ability to call a Web Service Step.

C. To configure within Case Builder the ability to call a CE_Operation Step.

D. To configure within Process Designer the ability to call a CE_Operation Step.

Which two statements are correct about a design object store? (Choose two.)

A. It contains a solution package for each solution.

B. The solutions are deployed and tested in the design object store.

C. A design object store is not allowed in a production environment.

D. Each Case Manager/P8 Domain allows multiple design object stores.

E. Each Case Manager/P8 Domain allows one (and only one) design object store.

Which two statements are correct about a target object store? (Choose two.)

A. It cannot have more than one target object store in production.

B. It contains the run-time cases objects when users create cases.

C. It must be associated with its own Process Engine connection point.

D. It is used to organize and manage the solution packages and artifacts.

E. It is used by business analysts to modify a solution design that has been deployed.

How are the instance of a case and its' associated content objects represented in Content Engine?

A. The case custom object, task objects, comment objects, and document objects.

B. The case type object, case folder object, task objects, document objects, and comment objects.

C. The case folder object, task objects, comment objects, document objects, and audit history objects.

D. The case folder object, task objects, task step objects, document objects, comment objects, and audit history objects.

During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?

A. System

B. Optional

C. Required

D. User Created

Using IBM Case Manager Administration Client, solution Sol1 is removed from a non-default project area. What happens to the solution?

A. The solution is deleted.

B. The solution is renamed as Hidden_Sol1.

C. The solution cannot be removed from a project area.

D. The solution is moved to default project area, dev_env_connection_definition

A business analyst would like to separate business policies and practices from the process. Which tool is used to extend the IBM Case Manager?

A. IBM Forms

B. IBM Cognos RTM

C. IBM WebSphere ILOG JRules

D. IBM Master Data Management

Sol1 has been created in project area P1 by John. As a new requirement, Sol1 has to be now moved to project area P2. How can this be achieved?

A. By assigning P1 Object Store to P2.

B. By assigning John to project area P2.

C. By using the IBM Case Manager Administration Client.

D. By using the Move option on the Manage Solutions page of the IBM Case Manager Builder.

A Solution Package is exported in what format?

A. ZIP

B. XML

C. RAR

D. JSON