BH0-005 Online Practice Questions and Answers

For reporting purposes which of the following would you NOT expect to be used to derive SAM reports?

A. DSL

B. CMDB

C. OLA.

D. KEDB.

Which of the following BEST describes the objective of the Core Asset Management processes?

A. To maintain information about software assets throughout their lifecycle and to manage the physical assets related to software

B. To manage all software assets and their licenses.

C. To manage all software and hardware assets

D. To identify and maintain information about all software assets throughout their lifecycle.

There is a need to reduce the number of SAM reports produced. Which of the following is the LEAST necessary?

A. The number of software related calls to the Service Desk

B. The cost of a site licence for existing software

C. The number of deployed licenses for each item of software

D. The number of new software licenses required.

What method of metering would be BEST suited to a concurrent license based application?

A. Active

B. Selective

C. Non-selective.

D. Passive.

With regards to the Deployment stage within the Logistics process, which statement is NOT appropriate?

A. Software should only be deployed to the environment for which licences and contracts have been obtained

B. Software should be deployed quickly before establishing an effective purchasing arrangement thus minimising the impact on the organisation overall service delivery

C. The details contained within the SAM database should be up to date and reflect the progress of deployment in a timely fashion

D. There are a number of different deployment mechanisms, such as Push and Pull, these should be considered and integrated into SAM.

What should be clearly defined in the early stages of a SAM implementation?

1.Scope and Terms of Reference 2.Sponsorship and Ownership 3.Processes, Roles and responsibilities

A. All of them

B. Only 1

C. 2 and 3

D. 1 and 2.

Which of the following is NOT a typical function of a License Management tool?

A. Being able to facilitate the transfer of licenses held to different operational units

B. Monitoring total purchase levels against agreements

C. Being able to demonstrate effective licenses held, which requires linking of upgrade licenses with underlying full original licence

D. Being able to manage stocks of unused licenses

Which of the following should be included in the Business Case documentation?

1.Recommended Implementation Plan 2.Business requirements and expected benefits 3.Executive Summary 4.Assessed alternative solutions

A. All

B. 2, 3 and 4

C. 1, 2 and 4

D. 1, 2 and 3.

Which of the following does ITIL recommend the use of for the management of software assets?

1.Definitive Software Library 2.Configuration Management Database

A. 1 only

B. 2 only

C. Neither

D. Both.

During Mergers and Acquisitions which of the following statements is FALSE?

A. Liabilities for under licensed software are null and void after the transaction

B. Any license shortfall should be disclosed as part of due diligence process

C. The right to transfer software licenses should be checked with the software manufacturers prior to transaction

D. Some software licenses do not allow transfer if purchased under a volume agreement.

Which of the following should be considered when outsourcing elements of the SAM processes?

1.The conflicts of interest regarding asset information 2.The ownership of software licenses 3.The Software development costs

A. All of them.

B. 1 and 3.

C. 1 and 2.

D. 2 and 3.

Which of the following candidates, qualified to practitioner level (ISEB), would you consider most qualified to take on the role of Software Asset Manager?

A. Service Desk Manager

B. Service Level Manager

C. Configuration Manager

D. Problem Manager.

Which of the following is NOT one of the SAM Logistics processes?

A. Requirements definition

B. Retirement.

C. Licensing Compliance

D. Procurement.

A number of sources of help and information are available to the Software Asset Manager. To whom should a he or she first refer to for advice on licensing matters?

A. FAST

B. The software publisher

C. BSA

D. Their software reseller.

In the United States, Software Assert Management is increasingly being reinforced by statutory governance requirements such as Sarbanes-Oxley. What is the name of the UK equivalent?

A. FAST

B. ITIL

C. Combined Code

D. BSA