Vendor: Apple
Certifications: ACMT 2015
Exam Name: OS X Yosemite Troubleshooting
Exam Code: 9L0-066
Total Questions: 65 Q&As
Last Updated: Sep 19, 2023
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9L0-066 Online Practice Questions and Answers
Bill says no matter what he tries he cannot open a specific document in Pages. Which of the following would help you effectively isolate the issue?
A. Attempt to open a different Pages document.
B. Quit Pages and try to open the document with Text Edit.
C. Quit Pages and adjust the framework which may be mismatched.
D. Restart from a different volume and try to reproduce the issue.
Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?
A. Ask Joseph to startup from OS X Recovery and choose
B. Have Joseph startup from OS X Recovery and open the Firmware Password utility
C. Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.
D. Help Joseph erase the hard disk and reinstall OS X and forgotten.
Brandon is returning to iPhone after trying a competitor's smart phone. He cannot remember the Apple ID he previously used for Apple services. How do you help?
A. Create a new Apple ID at appleid.apple.com.
B. Send an email to iforgot.apple.com.
C. Click Find your Apple ID on appleid.apple.com.
D. Answer the security questions on
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