72300X Online Practice Questions and Answers

After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

A. Discipline 5 – Implement a Work-around

B. Discipline 5 – Implement Corrective Actions

C. Discipline 5 – Choose Corrective Actions

D. Discipline 5 – Prevent Recurrences

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.

Which tool was used, and which symptoms were visible that pointed to this issue?

A. List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server

B. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE

C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager

D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.

What is the cause of the problem?

A. A coverage path has not been setup.

B. The Call Forwarding feature has not been assigned to a button.

C. Data Privacy is enabled in the station's Class of Service.

D. An entry is missing in the private-numbering System Administration Terminal (SAT) form.

Refer to the exhibit.

Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.

Based on this information, what is and is not working?

A. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is partially working, but routing may be incorrect.

B. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. The public network is not working.

C. The local area network, Avaya Aura® Communication Manager, and Avaya Aura® Session Manager are working. SBCE is not working.

D. The local area network and Avaya Aura® Session Manager are working. Avaya Aura® Communication

Manager is not working.

When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?

A. an LDAP End Point Policy Group

B. a reverse proxy for LDAP

C. an application relay for LDAP

D. an LDAP Server Flow

Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)

A. 20 Voice Ports are always reserved for retrieving messages.

B. AAM can run on Avaya-provided hardware that runs Linux® and Avaya Aura® System Platform, or VMware in a virtualized environment.

C. You can choose to use the Avaya Message Store or Microsoft Exchange Store.

D. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.

E. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).

The Entity Monitoring column on the Session Manager Dashboard shows two figures per line.

How should these two figures be interpreted?

A. the first number indicates the number of retries, the second number indicates the total number of links monitored

B. the first number indicates the number of unmonitored links, the second number indicates the total number of monitored links

C. the first number indicates the total number of links monitored, the second number indicates the number of links down

D. the first number indicates the number of links down, the second number indicates the total number of links monitored

What is the way to check the version of Presence Services snap-in installed on the Avaya BreezeTM platform?

A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements>; Engagement Development Platform>; Server Administration, and read the Version displayed.

B. Using Avaya Aura® System Manager (SMGR) Navigate to Elements>; Engagement Development Platform>; Server Management, and read the Version displayed.

C. Using PuTTY SSH to the Avaya BreezeTM platform, login as cust, then execute the swversion command.

D. Using PuTTY SSH to the Avaya BreezeTM platform, login as cust, then execute the swversion ? PresenceServices command.

After upgrading Avaya Aura® Application Enablement Services (AES), the customer's CTI application does not seem to be working.

Which two methods can be used to verify AES system status? (Choose two.)

A. Access the TSAPI web interface to monitor AES.

B. Access the AES command line, and run the status aesvcs cti-link command.

C. Access the AES web console, and view the services status in the AES menu.

D. Access Communication Manager (SAT), and run the statapp command to view AES services status.

E. Using Communication Manager's System Administration Terminal (SAT), run the status aesvcs cti-link command to see the service state.

How can you enable all levels of the log, including debug, to be dumped into the ps.log file?

A. Web browse to Avaya Aura® System Manager (SMGR), navigate to Services > Events > Logs > Log

Settings, then enter PresenceServices into the Logger filed, and enter ALL into Log Level.

B. Use SSH to the PresenceServices Avaya Breeze™ node and execute the ce dlogon PresenceServices command.

C. Use SSH to the PresenceServices Avaya Breeze™ node and execute the edp dlogon all command.

D. Use SSH to Avaya Aura® System Manager (SMGR) and execute the edp dlogon all command.

Where can an administrator go to validate the Breeze/WebRTC cluster is synchronized to Avaya Aura® System Manager (SMGR)?

A. the Duplication menu in SMGR web interface

B. the Replication menu in WebRTC web interface

C. the Synchronization menu in Breeze web interface

D. the Replication menu in SMGR web interface

Which three statements about Avaya Breeze TM with WebRTC Snap-in are true? (Choose three.)

A. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura® Media Server (AAMS).

B. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.

C. WebRTC uses the Avaya Aura® Media Server (AAMS) to convert WebRTC media to SIP media.

D. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.

E. The web browser uses the “Cluster IP Address” to reach an Avaya Breeze ™ node when making a WebRTC call.

In which three modes can you use the command traceSBC in Avaya Session Border Controller? (Choose three.)

A. Automatic mode

B. Real-time mode

C. Ladder mode

D. Summary-time mode

E. Non real-time mode

In Avaya Aura® 7 the Avaya Session Border Controller for Enterprise (SBCE) license is installed on a

System Manager (SMGR) WebLM server. The EMS points to the WebLM server using a URL.

What is the correct syntax of the URL where 135.xxx.xxx.xxx. is the IP address of the SMGR WebLM

server?

A. https://135.xx.xxx.xx:8443/WebLM/LicenseServer

B. https://135.xx.xxx.xx:8080/LicenseServer

C. https://135.xx.xxx.xx:52233/WebLM/LicenseServer

D. https://135.xx.xxx.xx/WebLM

A customer called is stating they cannot place WebRTC calls. You discover that Avaya Breeze T™ has not

been configured to allow Cross-origin Resource Sharing (CORS).

How would you allow cross-origin resource sharing for all?

A. Use SSH to Avaya Breeze ™ and edit the /etc/config.properties file.

B. Use Avaya Aura® System Manager (SMGR) web GUI to access the Breeze > Configuration > Attributes, then select the webRTC attributes and check the box Allow Cross-origin Resource Sharing.

C. Use Avaya Aura® System Manager (SMGR) web GUI to access the Inventory > Manage Elements. Edit the Avaya Breeze ™ element, and check the box Allow Cross-origin Resource Sharing.

D. Use Avaya Aura® System Manager (SMGR) web GUI to access Breeze > Configuration > HTTP Security > HTTP CORS tab, the check the box Allow Cross-origin Resource Sharing for all.