700-805 Online Practice Questions and Answers

What does TPV mean?

A. Total Product Value

B. Total Partner View

C. Telepresence Value

D. Total Partner Value

Which steps to develop a renewal quote are valid?

A. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.

C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.

D. Position the new technology, create a Quote, Order the Quote.

Which two actions can a partner or customer perform within CCW-R? (Choose two.)

A. set up billing

B. download hardware, software and services datasheets

C. change Customer Address

D. view and manage their contracts

E. order new services

What is the Cisco definition of a Reusable Non-Standard Discount (RNSD)?

A. A discount applied to Cisco products and/or service list pricing and for a continual or ongoing basis.

B. A limited time discount applied to Cisco products and/or services.

C. A priority discount applied to third-party products for perpetuity.

D. A discount applied to refurbished or reused Cisco hardware that includes service contracts.

Which three financial metrics are critical in renewing subscriptions? (Choose three.)

A. net new sales

B. annual re curing revenue

C. close rate

D. training costs

E. renewal rate

Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.

What is the annual recurring revenue (ARR) for each?

A. $1000 and $3000

B. $1100 and $3300

C. $1000 and $1000

D. $3000 and $3000

Which success indicator for a Renewals Manager is valid?

A. increased deployment of licenses

B. stabilized customer satisfaction scores

C. new product introductions

D. on-time renewal

Which action should a Renewals Manager take first?

A. Assign an RS to priority accounts

B. Meet and confirm the AM, CSS, CSM and their resources

C. Meet the customer and perform a renewals diagnosis

D. Download contract data and develop a renewals strategy

Which statement best describes an Ask the Expert session?

A. A pre-recorded webinar from an expert

B. A hosted educational webinar with live expert Q and A

C. A 24-7 phone line providing expert advice

D. A one on one coaching engagement covering specific use cases

Which service offering helps define the customer's IT vision and strategy?

A. Support

B. Advisory

C. Optimization

D. Training

Which strategy contributes to the successful renewal of service contracts?

A. Offer discounts.

B. Lock in revenue streams through co-termination.

C. Communicate product performance, pricing, and position.

D. Discount multi-year service agreements.

What is the ATR on a $10, 000oneyearrecuring revenue contract?

A. $10,000

B. 10% of $10,000

C. $10,000 divided by 12

D. $1,200

Which approach should be applied when renewing a quote?

A. Product led approach

B. Solutions led approach

C. Reward led approach

D. Concerns led approach

Which licensing model represents the highest value?

A. Transactional

B. Subscription

C. Pay as you go

D. Enterprise Agreements

What is the primary measurement of success for a Renewals Manager?

A. upsell percentage

B. percentage of contracts closed

C. renewal success rate

D. iARR rate