Printable PDFPeoplecert 58 dumps - 100% Pass Guarantee!
Vendor: Peoplecert
Certifications: Peoplecert Certification
Exam Name: ITIL 2011 Foundation
Exam Code: 58
Total Questions: 549 Q&As
Last Updated: Apr 19, 2024
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58 Q&A's Detail
| Exam Code: | 58 |
| Total Questions: | 549 |
CertBus Has the Latest 58 Exam Dumps in Both PDF and VCE Format
- Peoplecert_certbus_58_by_Mee2_464.pdf
- 221 KB
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58 Online Practice Questions and Answers
Which process is responsible for the availability, confidentiality and integrity of data?
A. Service catalogue management
B. Service asset and configuration management
C. Change management
D. Information security management
Which areas of service management can benefit from automation?
1.
Design and modeling
2.
Reporting
3.
Pattern recognition and analysis
4.
Detection and monitoring
A. 1, 2 and 3 only
B. 1, 3 and 4 only
C. 2, 3 and 4 only
D. All of the above
Which Functions are included in IT operations management?
A. Network management and application management
B. Technical management and change management
C. IT operations control and facilities management
D. Facilities management and release management
The difference between service metrics and technology metrics is BEST described as?
A. Service metrics measure the end to end service; Technology metrics measure individual components
B. Service metrics measure maturity and cost; Technology metrics measure efficiency and effectiveness
C. Service metrics include critical success factors and Key Performance Indicators; Technology metrics include availability and capacity
D. Service metrics measure each of the service management processes; Technology metrics measure the infrastructure
Staff in an IT department are experts in managing specific technology, but none of them know what services are offered to the business. What imbalance does this represent?
A. Extreme focus on cost
B. Extreme focus on responsiveness
C. Vendor focused
D. Extreme internal focus
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