Select three valid statements related to the Shared Service Model.
A. Shared Service Personnel can view Invoices across various business units.
B. Shared Service Personnel can do cross-business unit cash application.
C. Shared Service Personnel can process invoices for various business units.
D. Shared Service Personnel can see customer account details across business units.
E. Shared Service Personnel can report data across all business units but can enter transactions ONLY against one business unit.
In what scenario would you delete the receipt?
A. No payment is received from the customer for the receipt amount.
B. The payment needs to be returned to the customer.
C. The receipt has been applied to the wrong transaction.
D. The receipt has been created but NOT yet applied to the transaction.
The default dunning contact name can be specified in the .
A. Global Preferences in the Manage Collection Preferences
B. Preferences in the Manage Collection Preferences
C. Create Dunning Configuration in the Manage Dunning Configuration
D. Dunning Configuration Details in the Manage Dunning Configuration
The Collections Dashboard is comprised of the .
A. Delinquent Customer list, Activities list, Customer Search feature. Process Monitor table
B. Delinquent Customer list, Activities list, Customer Search feature
C. Delinquent Customer list, Activities list
D. Delinquent Customer list, Activities list, Process Monitor table
Select the true statement about Balance Forward Billing.
A. Balance Forward Bills tan be created for a future date.
B. Transactions included on a Balance Forward Bill can be updated.
C. Balance Forward Bill must be enabled at each bill-to site level.
D. Balance Forward Bill of a previous cycle need NOT be generated as Final to generate the balance Forward Bill of the current cycle.
The Customer Search feature in the Collections Dashboard allows collectors to find a customer by .
A. Customer name
B. Acccount
C. Bill-to
D. Customer name, account, or bill-to
Which three actions are facilitated through The Reconciliation Summary Report?
A. Drill down from any of the summarized Receivables and Accounting amounts to see the detailed activity.
B. Drill down on the difference amounts to see specific reconciling items and the potential cause of the out of balance condition.
C. Drill down to see details of what still needs to be transferred and posted to the General Ledger.
D. Drill down to see reconciliation details and make reconciling for corrections.
E. Drill down to view the data and use standard Excel functionalities like sum, find, sort, and filtering WITHOUT downloading to Excel.
Select three values that the dunning letter generation program includes.
A. Invoice
B. Unapplied
C. Credit memo
D. Debit memo
E. Prepayments