1Z0-325 Questions and Answers

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Oracle RightNow Cloud Service 2016 Implementation Essentials: 1Z0-325

Rating: 4.5

Vendor: Oracle

Certifications: Oracle Cloud

Exam Name: Oracle RightNow Cloud Service 2016 Implementation Essentials

Exam Code: 1Z0-325

Total Questions: 86 Q&As

Last Updated: Jun 17, 2022

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Oracle 1Z0-325 Last Month Results

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Successful Stories of Oracle 1Z0-325 Exam
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High Score Rate in Actual Oracle Exams
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Same Questions from the Latest Real Exam

1Z0-325 Online Practice Questions and Answers

Questions 1

An agent has mistakenly closed their quick search menu and it is no longer displayed on their desktop. Which two paths are required to display the quick search navigation again? (Choose two.)

A. File Menu/Links

B. Navigation Pane/Quick Search

C. File Menu/Options

D. Tools Menu/Quick Search

E. Configuration/Application Appearance

Show Answer
Questions 2

You want to implement a privileged list of answers on the customer portal but answers with the Access Level you have created are showing up for all customers.

What change can you make with the Answer Access Level shown to make it function correctly?

A. There are too many access levels. One of those needs to be removed.

B. The access level being created should not have the "Visible" check box selected.

C. Nothing is wrong with the configuration set on the picture, so no changes are needed.

D. Only the label of the access level needs to be inserted and then saved.

Show Answer
Questions 3

Your customer has linked products and dispositions together on their site. On the agent's incident workspace the list of dispositions is not being filtered. Select the two actions that will assist in troubleshooting this issue. (Choose two.)

A. The client has not refreshed the incident in the incident workspace.

B. The incident workspace does not have a filter workspace rule assigned.

C. Your customer's agents must log out and log back in.

D. The Auto-Build product-disposition links is not selected.

E. The enable product-disposition linking is not selected.

Show Answer More Questions

Success Stories

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