Vendor: Oracle
Certifications: Oracle Cloud
Exam Name: Oracle RightNow Cloud Service 2016 Implementation Essentials
Exam Code: 1Z0-325
Total Questions: 86 Q&As
Last Updated: Mar 15, 2023
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1Z0-325 Online Practice Questions and Answers
Your customer supports three different brands and needs to be able to send and receive emails using differently branded emails.
The end customers may not know that the three brands are supported by the same company or that the Oracle RightNow CX Cloud Service is being used.
Identify the three configurations that must be made to enable this requirement. (Choose three.)
A. Use the custhelp.com email address as the Reply To address.
B. Create three service mailboxes on the console, and use SMTP forwarding from your customer's mail server.
C. Use SMTP Forwarding from your customer's mail server to the default service mailbox.
D. Use the Friendly From/ Branded Address.
E. Use your customer's branded email address as the Reply To address.
Identify the three options available on the deployment manager screen in customer portal. (Choose three.)
A. Rollback
B. Stage
C. Develop
D. Production
E. Promote
An agent has mistakenly closed their quick search menu and it is no longer displayed on their desktop. Which two paths are required to display the quick search navigation again? (Choose two.)
A. File Menu/Links
B. Navigation Pane/Quick Search
C. File Menu/Options
D. Tools Menu/Quick Search
E. Configuration/Application Appearance
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BM
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Rock
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