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Which of the following site creation models would be most appropriate for a site needing customer relationship management (CRM) and personalization?

A. Online instant storefront

B. Mid-level online instant storefront

C. Mid-level offline instant storefront

D. High-level offline instant storefront

Which of the following statements about PayPal is accurate?

A. PayPal does not offer currency conversion for international customers.

B. Your customers will be directed away from your site for payment processing.

C. PayPal does not allow your customers to use major credit cards for purchases.

D. Payment processing uses weak encryption standards and is vulnerable to fraud.

Which of the following best describes an e-commerce transaction system?

A. It operates like a chain: One broken link causes problems for the entire system.

B. It operates like the open-source community: Individuals will not use propriety solutions.

C. It operates like a retail sales transaction: Personal interaction influences buying decisions.

D. It operates like an atomic reaction: One event sets off a series of events that quickly result in an explosion of activity.

Before you can conduct usability testing, you should:

A. identify your potential customers.

B. identify browser compatibility issues.

C. publish your site to a production server.

D. identify the most-traveled path of your site.

What type of storefront would be most appropriate for an individually owned business that deals in items without a set retail price, such as antiques?

A. Online portal

B. Auction package

C. Instant storefront

D. In-house solution