3002 Online Practice Questions and Answers

Which requirement for the web browser is used for Web Voicemail access?

A. ActiveX

B. VoiceMail Plug-In enabled

C. Adobe Reader installed

D. JavaScript enabled

A customer tells you that the IP Office VoIP system has too much lag time between the speaker and listener.

Which two statements describe what you should do to find out what is causing the delay? (Choose two.)

A. Use system Monitor.

B. Enable RTCP monitoring.

C. Use Wireshark.

D. Examine the IP Telephone VoIP settings.

E. Use SSA.

A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A. POP3

B. MAP

C. HTTP

D. MAPI

Which outcome can be prevented with a correctly configured multi-site SCN solution?

A. Compromised ACD routes

B. Oversubscribed VMPro ports

C. Oversubscribed VoiceMail storage

D. tromboned calls

Which call flow type has a web interface to retrieve information left by the caller?

A. Auto Attendant

B. Avaya Contact Recorder

C. Looped Announcement

D. Campaign

E. Voicemail Collect

Which two email clients are supported for IP Office IMAP services? (Choose two.)

A. MS Outlook

B. Lotus Messages

C. Microsoft Office Communicator

D. Lotus Notes

When calls come into the customer's system, if the telephone number of the caller is in the customer's records, the customer wants those calls to be routed to a specific user.

Which voicemail action type is needed to configure this?

A. Database Action

B. Miscellaneous Action

C. Configuration Action

D. Condition Action

In an SCN network with Distributed Voicemail, which two are required? (Choose two.)

A. Port 80 supported

B. Preferred Edition Licenses on all Voicemail Pro servers

C. IIS installed on all Voicemail Pro servers

D. SMTP unblocked between Voicemail Servers

E. Local Host file

Which default short code is used to toggle the modem function on the analog trunk card?

A. *9000*

B. #9000*

C. *9000#

D. #9000#

What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate?

A. SCN

B. SIP

C. PRI

D. RIPv2

Which of the following provides the ability for a device to use screenpops, control several telephone devices, make 3rd party calls, and monitor hunt group queues?

A. One-X® Portal

B. 3rd Party Endpoint licenses

C. TAPILink Pro License

D. SIPTrunking

E. Server Edition

Which method can be used to add new users to a Server Edition in Select mode?

A. With LDAP

B. With UMS

C. With Outlook Plugin

D. With copy and paste

Which three licenses are part of Centralized Licensing? (Choose three.)

A. 3rd Party Endpoints

B. Additional PRI Channels

C. Power User

D. SIP Trunk Channels

E. Phone Manager

The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office.

Which two actions must complete to see QoS results? (Choose two.)

A. "Enable RTCP Monitoring" must be checked.

B. Use DebugView to see latency, jitter and delay.

C. "Enable Metric" must be selected in the Line form.

D. Look at lines or extensions in SSA.

E. Use Monitor to capture phone-call data, with filters on quality and protocol.

Which three statements about IP Office Server Edition (non-Select) are true? (Choose three.)

A. IP Office Server Edition is a software-based solution.

B. IP Office Server Edition requires a primary and secondary server.

C. IP Office Server Edition can be upgraded to the Select version.

D. IP Office Server Edition Non-Select can be expanded to support 2000 users.

E. IP Office Server Edition must have at least one expansion system to support SIP trunks.