SDM_2002001030 Questions and Answers

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SDM Certification - PS NSOP: SDM_2002001030

Rating: 4.9

Vendor: Nokia

Certifications: Nokia Certification

Exam Name: SDM Certification - PS NSOP

Exam Code: SDM_2002001030

Total Questions: 160 Q&As

Last Updated: Sep 27, 2022

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SDM_2002001030 Online Practice Questions and Answers

Questions 1

Why is it important to record changes in scope, schedule or cost?

A. To ensure that change management can approve the changes.

B. To ensure NSN is able to fulfill its contractual obligations satisfactorily over the contract life cycle.

C. To ensure customer satisfaction.

D. To maintain the profitability of the business case for NSN.

Show Answer
Questions 2

What are the advantages of the GNOC service provided by NSN; And how can we use these advantages to improve the GNOC business?

A. NSN NOC service advantages compared to our competitors are faster set up of the NOC center and lower cost of the network management. The capability to reduce the NOC set up time can be used to improve the NOC business.

B. Advantages of the NSN NOC services compared to our competitors are lower delivery costs, centralised investments and improvements (Process and Tools) also bring global value. NSN Business Management know-how can be used to identify areas of improvement.

C. Utilisation of best practices based on global delivery, know-how and a common resource pool, increasing NSN's competitive business capability and improvement of the customer business through leveraging the Operations Model. Enabling centralisation of investments and improvements.

D. NSN NOC service advantages are the know-how of the NOC personnel and capability of managing OL

E. The capability of managing contract and price can be used to improve the NOC business.

Show Answer
Questions 3

NSN orders Preventive Maintenance from a subcontractor. The subcontractor is, not completely familiar with this new equipment, requires an NSN technician to complete the service. What is the correct way to proceed?

A. The technician is immediately provided to properly support our subcon and quickly complete the service (Improving the Preventive Mtce compliance SLA).

B. The technician will support the subcon only after a newly created change request is approved.

C. A new change request is created and approved by FOps Mgr, then the technician is provided to support the subcon; the claim vs. subcon is applied just after the service is completed.

D. A new change request is created and approved, then the technician is provided to support the subcon; anyway the internal acceptance is not provided because of his incompetence.

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