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Which are the five competence levels used in NSN?

A. Beginner, basic, intermediate, advanced, professional.

B. Initial, basic, intermediate, advanced, world-class.

C. Initial, basic, intermediate, professional, world-class.

D. Initial, basic, medium, advanced, excellent.

What key action would you take to empower the (G)NOC Shift Leaders?

A. Ensure they have an up-to-date escalation process that provides management and technical support 24x7.

B. Ensure they have the best knowhow to understand and manage all the possible technical problems.

C. Ensure they have an up-to-date list of the expert people to contact in case technical support is needed.

D. Ensure they have the best skill to be (G)NOC Shift Leaders. Create a test to measure periodically their skills.

The Operations Manager is only authorized to place orders to vendors:

A. 1. if CT Head gave instruction for the order

2.

they are within the guidelines and definitions documented in the Procurement Plan

3.

he has received a written offer from the supplier

4.

using SAP.

B. 1. it is within the approved scope of the Operations Delivery

2.

they are within the guidelines and definitions documented in the Procurement Plan

3.

using suppliers which have been approved for this specific project and with which valid frame

contracts exist or are provided by Procurement.

4.

using SAP.

C. 1. after Gate 6 of the NSN Sales Process

2.

if the Operations Manager has informed the procurement department

3.

using suppliers which have been approved for this specific project and with which valid frame

contracts exist or are provided by Procurement.

4.

sending PO through email or fax to the supplier

D. 1. within the approved scope of the operations delivery

2.

within the guidelines and definitions documented in the Procurement Plan

3.

using suppliers with good reputation and a good personal relationship with the Operations Manager

4.

sending the PO in written form such as email or fax.

Which statement is MOST correct regarding Governmental Security Regulators?

A. Security regulators are authorised by local governments to provide guidelines for telecom operators and service providers.

B. Security regulators are authorised by local governments to provide services for telecom operators and service providers.

C. Security regulators are appointed by the local government specifically for telecommunications related matters.

D. Security regulators are national governments and their agencies, including law enforcement agencies, national security agencies and export control authorities, etc.

Which one of the following is NOT part of procurement management?

A. Procurement planning.

B. Solicitation planning.

C. Transition planning.

D. Source selection.