SPHR Online Practice Questions and Answers

Check the possible communication delivery methods in the top-down communication and bottom-up communication.

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John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?

A. Variable pay

B. Hygiene factor pay

C. Base pay

D. Market-demand pay

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

A. Risk is an uncertain event or condition that can have a positive or negative effect on the goals of an organization.

B. Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C. Risk is a negative event that an organization must consider when adding new employees to grow a company.

D. Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

Which of the following requires employers to pay social security tax for employees and to withhold the tax amount from employee paychecks?

A. Employee Retirement Income Security Act (ERISA)

B. Federal Insurance Contributions Act (FICA)

C. Fair Labor Standards Act (FLSA)

D. Occupational Safety and Health Administration (OSHA)

Which of the following refers to the process of attracting, screening, and selecting qualified people for a job at an organization?

A. HR audit

B. Recruitment

C. Straight-line operation

D. Green circle

When an employer is charged with a discrimination complaint the EEOC can do one of four actions against the employer. Which one of the following is not one of the four EEOC actions?

A. Prosecute it

B. Dismiss it

C. Investigate it

D. Settle it

Part of organizational development is a commitment to quality. What quality control tool is also known as a fishbone diagram?

A. Control chart

B. Histogram chart

C. Ishikawa chart

D. Pareto chart

Martha is the HR Professional for her organization and she's working with her team to complete non- quantitative job evaluations. Martha wants to stress the available types of non-quantitative job evaluation techniques that are appropriate for her team to be communicated to managers. Which one of the following is not a non-quantitative job evaluation technique that Martha should share?

A. Job slotting

B. Factor comparison

C. Whole job ranking

D. Job classification

Human resource professionals are likely to use third-party contracts when doing which of the following?

A. Conducting a job evaluation

B. Hiring a full-time executive

C. Writing the employee handbook

D. Hiring a temporary employee

You are the Senior HR Professional in your organization and you're working with Janet, a project manager, to discuss the scope of a new project. Janet and her project team have taken your project scope and segmented it into a visual decomposition of the project work. What has Janet created?

A. Activity list

B. Project network diagram

C. Project Work Breakdown Structure

D. Scope breakdown structure

What is an employer's responsibility when workplace conditions pose a threat to an unborn child?

A. Do nothing. It is up to employees to protect their unborn children.

B. Allow only sterile employees to work in jobs that pose a threat to unborn children.

C. Advise the employee of the potential threat, and allow the employee to make the decision.

D. Move the employee into a different job that does not pose a threat to the unborn child.

According to the Toxic Substance Control Act, documentation of hazardous material exposures must be kept on file for how many years?

A. 25

B. 15

C. 5

D. 30

Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college. Which of the following biases could be influencing the GM's decision?

A. Knowledge-of-predictor

B. Halo effect

C. Similar-to-me

D. Gut feeling

Which of the following includes any costs the organization incurs for the benefit of employees, such as all forms of cash compensation?

A. Non-monetary compensation

B. Intrinsic reward

C. Extrinsic reward

D. Monetary compensation

Which of the following Acts requires employers to pay nonexempt employees who perform regular duties before or after their regular hours or for working during their lunch period?

A. Davis Bacon Act

B. Portal to Portal Act

C. Equal Pay Act (EPA)

D. Service Contract Act