PC0-001 Questions and Answers

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ITIL 2011 Foundation: PC0-001

Rating: 5.0

Vendor: Peoplecert

Certifications: Peoplecert Certification

Exam Name: ITIL 2011 Foundation

Exam Code: PC0-001

Total Questions: 131 Q&As

Last Updated: Jun 21, 2022

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Peoplecert PC0-001 Last Month Results

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Same Questions from the Latest Real Exam

PC0-001 Online Practice Questions and Answers

Questions 1

Which of the following types of service should be included in the scope of service portfolio management?

1.

Those planned to be delivered

2.

Those being delivered

3.

Those that have been withdrawn from service

A. 1 and 3 only

B. All of the above

C. 1 and 2 only

D. 2 and 3 only

Show Answer
Questions 2

Service design emphasizes the importance of the "Four Ps". These "Four Ps" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?

A. Profit

B. Preparation

C. Products

D. Potential

Show Answer
Questions 3

What is a RACI model used for?

A. Performance analysis

B. Recording configuration items

C. Monitoring services

D. Defining roles and responsibilities

Show Answer More Questions

Success Stories

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